location, facilities

staff needs to be more attentive and curteous

The property is beautiful. The grounds and rooms are decorated fabulously and are very lush as well as comfortable...

The hotel was very very crowded with families and lots and lots of kids and dogs. our room was across from an ice machine in a cavernous hallway so it was pretty loud most of the time. For the pricing , that part was disappointing.

All the staff were really friendly and service was great. A particular highlight for us was our hike with Ed, which the hotel offers as a complimentary outing. Ed was super enthusiastic and it was a real highlight of our trip. The lobby is very comfortable, with board games for guests to enjoy over a glass of wine. We also enjoyed the live music and food truck, which is open on Fridays and Saturdays.

The only good thing is cleanliness and location.

unprofessional staff. long vale and luggage wait. Staff kept failing to checking me in. they kept annoying me with unnecessary phone calls.

The suite was spacious and beautiful and ideal for the three of us. And really wonderful spa offered complimentary.

no view from the windows in the bedroom as they were frosted.

Beautiful landscape

Awful pillows - terrible night sleep. My coworker experienced the same as well, we both had neck aches the following day

We liked that the fireplace was always going during a cold visit. The food was excellent - great and creative breakfast menu, excellent dinner options both at Sante and in the Bar.

Not a big fan of pets at hotels. Unfortunately, the spa pump went out during our visit so we could not enjoy those facilities, which looked very nice.

Everything was easy and the staff were very accommodating. it’s beautiful and comfortable.

The main bar made disappointing drinks.

we are regulars at the Sonoma Mission Inn and love the location and facilities.

we came all this way to enjoy the warm water but the pool was out of order!

Our room was great and very comfortable. The lobby offered wine for happy hour, hot chocolate and cookies. The restaurant staff is incredibly nice and accommodating.

The spa and the hotel are not as connected as one might think. We had a family gathering and chose the Sonoma Mission Inn for its hot spring pool and for its spa. Sadly, the pool was not working, the spa was fully booked and, without a treatment, daily access is $50 even for guests. Due to its limited capacity, we were not able to get a day pass. While we appreciated the refund for the resort fee (we’re waiting for the reimbursement for one of the nights), we will choose a different property for our next gathering.

our 2nd stay here and as always, you feel at home

Room was close or the bar and pool area, which were full of people partying late into the night. hardly slept more than a couple hours due to the noise.

the pools, the green areas, the restaurant

price is very expensive for the actual amenities that you get included on the room price.