Location, swimming pool, cleanliness.

Breakfast

rude

false advertising

The picture once is much better than reality. We paid a lot more compare to surrounding hotel and was expecting a much nice room but was outdated and small. The pool is tiny .

Cost too much for the money

They actually had milk alternatives for their continental breakfast which is huge because most places don’t offer that. Great location if going to an event at tinley park.

Location was nice. Room was clean.

Windows were old and leaky, need to update the ac/heating system to central instead of the old unit that did not work well. My profile says no feather pillows. My room had only feather pillows. When I asked for regular I was told there were none available due to full hotel. I'm allergic to down. Woke up swollen and full of allergies. Had to sleep with no pillow.

Shower water pressure was awesome. Quick checkout. Many food options very close.

Coffee wasn't very good. No basic bread - English muffin to toast.

the location was close to our event

My reservation was made at least 6 months ago and I did remote check in as soon as it was available, yet I was put in a disabilities room. The bathroom floor was wet and slippery because of the disabilities features, which is very dangerous when you don’t need it. The room needed updating, pillows and blankets seemed old; ugly and uncomfortable all the way around. In no way did it warrant the price.

I thought the breakfast gonna be a little better pancakes every morning and just muffins and stuff don’t get it most hotels offer bacon and sausage scrambled eggs things like that there’s an offer nothing like that