They did not serve Breakfast , asked for a complementary Breakfast but didn’t get it

Have clean sheets, comforters , they were stained looked nasty.

Loved the town--Rich in history and art!

Clean Easy to find

Na

Booking.com is a scam. They ripped me off and there's nothing I can do about it. They showed a four-star hotel that was in the middle of slumtown and it was more like a one-star hotel. When I got there I decided I did not want to stay there so the people there said they couldn't cancel it I'd have to cancel it with booking.com so I did. I didn't pay anything on my credit card. But then booking.com even though I didn't stay there chose to charge my credit card the full amount of the hotel room as a cancellation fee stating there's nothing they can do about it. It's a total scam and it's a total rip off do not use this company.

The room was spacious and set up more like home vs a hotel room.

Our room ac did not maintain a cold area. At best it was cool but not working correctly. We did let the front desk staff know after the first night but as far as I was notified no one check on the issue.

I liked how clean and ready our room was.

I didn’t like that no one came by to give us fresh towels for the next day.

Breakfast was not made at the hotel and staff preferred guest to have extra money to pay breakfast at the bistro. I enjoyed having the pool available and the gym but when it came to accommodating guest with breakfast and a clean room, the expectations were not met.

Breakfast was not available and the room that I booked online was a suite with a balcony was not available.

Friendly people

Had to clean room on arrival