You cancelled my reservation and still billed me

Very friendly staff and great room.

We reported that the window in our room was broken and they responded quickly and upgraded us to a better room. Nice of them. Room was clean, it has all the necessary utensils and small appliances that feels like it is your own apartment. Towels were soft and clean. Sauna and jacuzzi was amazing.

The restaurant at hotel was not in service during our stay and there were no restaurant nearby. There is only one shop across the hotel and we were able to buy microwavable food.

Staff was nice. Location was snowvy and remote, though nice and peaceful. Room had a fireplace but not usable.

Check out time 10 am is too short!! That was a disappointment. Showe stream was weak.

The room was not updated, but it was clean and had very nice details you don't see in newer hotels. It was spacious and quiet. The bed was comfortable and the view was beautiful.

I didn't like that there was no breakfast included and the restaurants were so far away.

Some great recommendations from the staff for what to see on our way back to Vegas

Rooms were spacious. We loved the size of the of the bathtub. We were here during no peak time so it was nice and quiet and was a great deal!!

Clean the area and place are beautiful

The bathtub is way too high to get into. My husband is 6'2 and said it was a long step to get out of I am 5 '2 so getting in and out were scary! I think at one time it was a jet tube but when replaced they installed a regular tub but did not remove the sign about the jets😕

Everything about the property was great! The rooms are really nice and the beds are comfortable. The unit we stayed in was very clean - even though it's a bit dated, there wasn't anything that was damaged or worn so it's obvious they take great care of their properties. Loved it! Would definitely stay again!

Nothing

Room with fireplace is very nice. Spa and pool area were large and spacious.

Due to low season many restaurants were closed. I was required to travel to next town to get a selection. Also, travel was required to get a hot breakfast.

great location

it’s under renovation so a lot of the amenities I was looking to take advantage of where not available. The restaurant had limited menu and their cafe was not open. The room location was noisy for those sleeping in the living room due to construction .

Good location with a restaurant. Nothing exceptionally great stands out in my mind, but nothing bad either. Each tower has its own covered parking lot. We brought our own pillows and blankets after an uncomfortable stay at another hotel, so unfortunately, I can't comment on that! Overall, the rooms were clean and well taken care of. This is a good place to head to after a day of skiing and will probably be our go-to hotel when visiting Brian Head.

Room was very nice, especially having the fireplace.

Covered parking for the car. It did snow and our car stayed clean. Ski storage with access whenever we needed it. Especially since rooms were a little small. We were in the junior suite. Great that the rooms had refrigerator and microwave.

Wish a small breakfast had been included in the price. A little bit on the high side otherwise. There weren't many options at the coffee house downstairs for breakfast. Although the coffee was superb.

It was close to the lifts

The pool and fitness were in a different building

The restaurant was very over priced and not very good at all. Our server was excellent though.