Great staff who warmly accommodated our need to check in very early due to a concert we were attending. Also clean rooms, comfortable beds and super quiet on the 3rd floor.

The pillows were too squishy and soft. Couldn’t find a firm enough one. The window shades don’t really black out the early morning sun (especially on the east side of the building) because the light shines in around the sides of the shade.

comfort, cleanliness and friendly

nil

Location good; Have stayed here numerous times. Room quality varies though at the same price paid. Cleanliness was up to Hampton Inn standards.

I was apparently assigned an older room though this hotel has undergone renovations recently. My room had no "easy" chair leaving only lying on the bed to read or sitting in an office chair. The bed squeaked and rattled during the night so this was an older bed. Lighting: HI usually provides a corner lamp; this room was missing a standing lamp.

It was very clean. Breakfast was very good. Staff were very nice and friendly.

I did not dislike anything. I thought it was a little pricey for Ellensburg. But it was college weekend move so it was busy there.

Cheyenne at the front desk was very helpful and welcoming. She gave us a range of dining recommendations and clued us in to a perfect Cafe

Clean and friendly

Nothing

clean, good breakfast, couldn’t hear others at night

Clean and friendly!

Nothing