The desk clerk that checked us in was very nice and very helpful. She greeted every guest with a giant smile. Great first impression for the hotel.

The jacuzzi quit working every 2-3 minutes. We were celebrating the 1 year anniversary of my second open heart surgery on our way to present my Dr. with a present. Fix the jacuzzi issue and finish the renovations and then your hotel will be even a greater success. Be back in a year!

pleasant staff, good breakfast, clean

Close to family and great hospitality

Nothing

Spa tub was big enough for 2!

Spa tub didn't stay on long, not sure if that was a setting

location

air condition does not work. goes on for about 45secs. then off for 8 minutes, this cycle repeats making it impossible to sleep with the start and stop, did not cool at all. refrigerator makes loud squealing noise and doesn’t stop, had to unplug. toilets are old and outdated. ran through the night. literally had to jiggle handle. very quiet hotel no road noise. but the other three competing noises made for sleepless Luke warm night.

Loved the popcorn in the afternoons. Breakfast had lots of choices! The shower was nice and had good pressure.

when we checked into our room there nail cluppings on the carpet under the desk. The room refrigerator was very noisyThe bathroom could have brighter lighting

clean good breakfast

ac did not work at all. room was 85 degrees and we were offered a small fan… I did get a discount AFTER getting extremely upset and loud

Breakfast was the only good thing

The room smelled strongly of smoke for being a smoke free environment. The pool and hot tub had hair floating in it. The ice maker on our floor did not work, had to go to main floor to get ice.

The beds were comfortable and the breakfast was good

The hotel was not clean overall. Under construction. Cockroaches in the hallway.

location

no power the entirety of our stay. No breakfast or coffee in the morning and absolutely no apologies.

Mattress could be better

The staff was very welcoming and friendly

The bed was very uncomfortable and there was only a desk chair and one worn out and uncomfortable lounge chair in the room. Nowhere for two people to sit and have a place to put a drink or play a game of chess. all the furniture was old, scuffed and very little artwork. It was more like a cheap Motel 6 or something of that level.

the room was clean and large. good location