The location was good. The staff was helpful. Good lighting in the parking lot. The beds were comfortable. The toilet ran well. The A/C was good in the second room. The leather chair was very comfortable.

The A/C was broken in room 904. Staff was able to move us. The comforters on the bed need to be replaced in 1502. The down comforter was washed and then dried so the down had balled up in small sections. The duvet cover became a sheet so that was odd. There wasn't a hairdryer in 1502 like it was posted on the mirror. The water pipes did make some noise while the shower was turned on.

None

None

Quick check in and Saturday brunch

There is a bad smell in the hallways and rooms. Needs lots of remodeling

Pool n hot tub only improvement could be that the hit tub be a little warmer and jets stronger. I like that breakfast was offered for small fee but have an option for continental breakfast complimentary.

The room tv was choppy and not always clear. Toilet didnt flush completely it took three or four flushes.

Location to my medical facility I was attending for the week

Unclean. There was what I believe to be pink mold piles in my heat/ac vent. I became sick with upper respiratory infection which negatively impacted my entire reason of being there. For a intensive rehab program for a head injury. I tried to inform manager few times. But I encountered front desk staff that did not speak English well enough to understand that I was asking for manager. When I finally spoke to manager he said he would look into this and walked away from me. A nice front office staff that I first reported this to changed me to another room and told me to ask from manager. Nick, was a manager that was kind, but referred me to his manager upon seeing the photos. Unfortunately, this place was not clean. And there seemed to be no concern about exposing their clients to possible mold. I spent a lot of money for a medical procedure that was negatively impacted by my upper respiratory infection. And sadly the room had another paying customer that week. I know this as there was the do not disturb sign hung on door at times in mornings. I was moved one room over. The photo that is zoomed in was room 1206 heater vent with what I believe to be pink mold. Next photo is room 1208 with a normal heater vent with no pink stuff inside.

Pool & Hot tub

Smelled like weed, one of the elevators didn’t work & front desk needed more help

Brad in the restaurant was awesome James at the front desk was great Nick the manager worked hard to make things right. Room was not clean when we checked in. Bed was adequate.

When I booked it showed complimentary breakfast. Front desk insinuated that I was lying about and then that what was on your site was not their obligation. That`s fine as I will try not to use either in the future

The room was very small. It seemed like the two beds were in a space much too small for them as one had to be pushed up against the wall. There seemed to be a large event of some kind going on and there was no time in the night where it was quiet. We had to call the front desk twice to tell our neighbors to turn off their music at 11 and 11:30 pm. There was screaming and partying and the walls were shaking as well as the glasses in our room from the music. There was also a very strong smell of marijuana that irritated our whole family's throats. There were people running up and down the halls during the night and doors slamming constantly. The loud music turned back on at 4 AM so we barely got any sleep. The bathroom was very small as well and the toilets flushed very loudly and were heard through both adjacent rooms and from the room above us.