Booked for 2 nights.. checked out after first night. Checked out on time. Would not Refund me for second night.

The security of lobby door being locked after entering

Called and paid in advance for the room about 12pm the day of check-in to have them check my sister (with health problems) in since I was going to arrive after, was told not a problem, that my card went through and the person wrote down her name. She ended up waiting for an hour for me to arrive since the staff forgot to share it with the next shift. Thankfully the front desk person allowed her to stay in the lobby, since she kept it secure by keeping the door locked, were some shadey men in the parking lot. Got woken up several times during the night by guest in the room above ours, walking around loudly in their room. Went down for breakfast at 7:30, there was no staff at the front desk to assist. Didn't realize the waffle iron wasn't on until after pour batter in it. It never warmed up and I left half a burned waffle in it. There was no protein option other than high sugar yogurt. Other than that, instant coffee out of a machine. Orange juice machine was empty. Only had apples and high sugar cereal as other options. Staff got there late with wet hair and started looking in the cupboards for the orange juice. We ended up going across the street to McDonald's for breakfast. We travel a lot and this hotel is not on our list for future recommendations.

N/a

First off I didn't like there was a 100.00 deposit fee that booking .com dosent tell you about. You find out the day you check in at the front desk.....the room smelled like straight up dogs. Flies were all in the room. The carpet was wet. There was a big red stain on the carpet ( wasn't sure if it was juice or blood). When I stripped the bed there was brown and red stains on the mattress.

I asked for and was given a late check out at 12 noon and that was ignored. Curtains in room were falling off rod. Let more light in when I didn’t want it.

Good

Good

Front desk is so friendly and very helpful

Nothing really

the pricing

the property is dated, smoke smell in all 3 rooms we had. bathroom door was broken, bedding had cigarette holes on them. towels are flimsy! it wreaked badly in each room.

What breakfast????

Noisy place. Screaming and yelling at odd hours in the early morning.