Very friendly and helpful staff

Low flow shower

Location is nice, rooms are comfy. The heaters could be better. It took a long time to warm up the room and the buttons that adjust the heat were broken.

Unfortunately during our stay there was fight and/or people were drunk and very loud, making a lot of noise, yelling etc. The ordeal lasted quite a while from around midnight until 2am and it gave me anxiety which turned into not being able to fall asleep until around 4-5am. Such a shame to not be able to sleep and relax in a quaint little mountain town.

Excellent location. You can walk to everything practically in Twain Harte. Love the community. Quick drive to just about everything you want to see.

Had a bit of a toilet issue, had to jiggle the handle, but made note of it to manager who quickly requested for it to be fixed. Our friends also had issues with the heater buttons not working and just as before it was promptly addressed.

Beautiful room, very friends staff. We arrived late, after check in hours but they still helped us :)

good

Rooms appeared clean and tidy, exactly what I had expected. All the basics were provided.

This facility could use some basic upgrades--despite everything in working order, the amenities are a bit dated. Some of the other patrons could be loud at weird hours, but that is not the hotel or staff's fault.

The location is awesome. It's walking distance to a dozen fabulous eateries and bars, coffee shops around the corner :) The rooms are comfortable and clean. The folks who work there have been very kind and easy to deal with, each time we have stayed. We have tried 5 other motels in the area - this is the best by far!

MMMMmmm, we would prefer a real coffee maker to the Keurig.

It was a good experience. The staff was good and willing to help with any thing I needed

The peace and quiet time there loved every minute I was there

Really nice office and cleaning staff. We enjoyed the log cabin-style, wooden furniture. The in-wall heater was quick and the shower water nice and hot.

No problems at all.

It's always clean and nice.

How the staff treated me. Told me and my friends to grow up because we made a mistake in letting a friend crash with us after something bad happened at home as we explained. Only because we weren't able to let staff know because the friend came over late.

location

Wi-Fi bad, place in need of minor repairs.

friendly staff, clean room

the remote for our tv didnt work almost at all, we couldnt watch anything