It is basic which is ok - clean bedding and rooms

The decor is dated carpets cakey and dirty. Cumbersome processes to getting basics like coffee making etc yet sold as an apartment style room. Placed with this level of facilities cost a third of what I paid. Massively overpriced!

The staff was so accommodating and the room was just what we needed.

The only improvement I would suggest is juice or milk for those younger kids and for people who don't care for coffee

Nothing! we did not end up staying.

Room was not ready at 3pm Once ready, it was NOT clean and the carpet was heavily stained. The room smelled like pet urine. We were traveling with a toddler who touches everything!!! There is no way we were going to stay there in the condition it was in.

location

Staff never available by phone. Property advertised both to booking.com and at facilities by a staff person who checked in that breakfast was available. This is a lie a falsehood no breakfast just coffee and coco advertised on the wall as breakfast.

I did not like anything about this hotel

I did not like this hotel at all I did not like the staff they were rude and they disrespected me several times when I went up to my room it stunk really bad so I had to go back to the front desk and get changed to a different room and when I did that I went into the hallway of the third floor and it just smelt disgusting the hot water did not even get hot and the water pressure wasn't even on hardly this by far was the worst hotel I've ever stayed out of my life and I do want a partial refund or a full refund

how did a night shif welcome me

The staff I met were friendly and helpful.

“Breakfast” was granola bars and packaged muffins. Not good when you’re gluten free. Although the room was marked as “non smoking”, it reeked of cigarette smoke and there were burn marks in the carpet. The room was clean but the one working elevator was dirty and smelled.

Nice place have everything you need

I have the Ac set at 66 but it felt more like 76