location, stuff, cleanliness

nothing

Affordable hotel with comfortable beds, relatively modern decor, fridge, etc.

There was a lot of buzz in the hotel among other guests about the lake being drained. There should be a notification about this on Booking when Lake Junaluska drains the lake. As regular visitors, we’ve seen the lake drained before and know this is an annual event, but they’ve drained it later in the year (March). It sounded like for some guests, an empty lake during the holidays was was a real bummer. Let people who are traveling here know what they are getting when the lake is drained—a marsh surrounded my beautiful mountains.

lake view

breakfast seemed dried out possibly from day before.

everything! just to much to name. The views are gorgeous! Staff is wonderful. Location is great room was great

breakfast great the 1st day of our stay after that it was not good at all !

beautiful views and several areas to enjoy and relax.

Restaurant was closed at 7 on a Friday. Not much around for food options.

The view

Where do I begin...booked with intentions of kayaking, closed when we got there because it's was "cold" , it was 78 didn't have dates on website when it would be closing. Parking is horrible. We had to park about 10 minute walk from entrance, the walk would be fine if we didn't have luggage and wasn't pushed into the road with cars as walking because"Christians" didn't find it necessary to move over to let us pass (my son &I) . Ac in room rattled the window, vibrated bed and wall. Was told by maintenance it was normal and talked to like I was crazy for thinking differently. Was moved to another room with an actual " normal" ac. Cable was glitchy. Pamphlet said "WiFi in some rooms" 🙄 when booking showed a restaurant for dinner. Restaurant was for breakfast only. Elevator aren't up to code because the door closed on some guy who was using a knee walker . I felt horrible. Tried jumping over my luggage to help but the door kept closing. Right onto his leg and leg walker. Rooms were extremely small!!! You had to twist and turn to get into the bathroom. I'm 140 lbs . The outlet by sink didn't work. So coffee had to be made on night stand next to my son sleeping. The only thing that was good were the girls at the check in desk and the view. Will never stay here again. And hope my review will help someone else looking for a relaxing stay .

The location is spectacular and the room was so clean. the staff were nice.

the breakfast, the quality of cooking can be improved. am fine with what they served but just improve the taste.

Beautiful walking path. Beautiful facility.

No lighting on the rear walkway to get to the 5th floor

It is truly a beautiful place. The hotel was clean and spacious.

The biggest issue is that I was charged twice. The staff member I spoke to was very rude. Told me after I requested to speak to manager that I would be waiting awhile. The breakfast was horrible. The eggs was the fake eggs. It was so nasty, I couldn’t eat it. Bacon was the type you put in microwave.

Location & View

Beautiful view and rooms were spacious and comfortable.

TV wasn't working correctly.

View and surrounding area was beautiful. Room was clean and breakfast was good. There were activities we could have scheduled to do, if we had the time. It was a last minute booking and a pleasant surprise.

The mini fridge didn't work in our room, thought maybe it just needed more time to get cold, but by the morning our drinks were still not cold. We didn't complain about it since we were only staying the one night.

location! comfortable too

food wasn’t fantastic—it was ok though

beautiful view

nothing

Breakfast and Beautiful balcony view.. Morning coffee in a rocking chair was Amazing

Pool so far