The location was very good for our purposes; we were traveling from Fargo to MSP and it was an interesting place to see on the way. The breakfast was very good and having ice water readily available in the lobby is always welcome when traveling. Having shops nearby and the Lakeside Inn for dinner were very nice.

Great breakfast, friendly staff.

The property was very clean and organized! Gorgeous building.. and it’s close to a strip filled with little boutiques. The staff was so friendly! The staff treated us like family!

great location, very modern & clean

Good lakefront location but still walking distance to the town centre.

We liked everything.

The location was perfect for our stay.

We spent four nights at the hotel and requested a room refresh after the 2nd night (per instructions as daily service is not provided at this location) - also requested that the toilet be fixed as it wasn't flushing. I saw the associate at the front desk take down our room number and a maintenance associate was present and indicated that he would look at the toilet straight away. After being out of the room for the entire day (we returned about 10pm), the room had not been refreshed (I asked for new towels, toilet paper and tissues at the front desk) and then my husband flushed the toilet and it over-flowed all over the bathroom floor (apparently, the maintenance person just looked at it). At that point, I had to request a new room, which was promptly provided. In short, the process for requesting service is not working....

Staff great and room comfortable. Great shower. Close to lake and walk to downtown.

NA

Receptionist was nice, room was clean.

Beds were a tad uncomfortable.

The location was perfect. Room was very clean. Beth was very helpful in getting us an extra room and very friendly.

Breakfast was great. Nice options

I was surprised that we did not have housekeeping service for a four day stay. Also, it seems to me it was dishonest to claim that lack of housekeeping owed to '"COVID safety protocols". I would have preferred the honest answer, "We don't have housekeeping service because we are short of staff" along with a discount in the rate, owing to the lack of this service.

The hot breakfast was amazing! The staff friendly and seemed like they enjoyed working there.

By the lake, quiet, comfortable bed

We stayed 6 days and received no room service at all. COVID restrictions across the country have been lifted so they could have at least emptied garbage and brought clean towels. There were no plastic bags in garbage cans so we had to get our own to even take garbage out of room . Breakfast on the weekend was good but very limited on weekdays. We paid too much for no service at all.

Very clean and modern

Nothing

Shirley the breakfast staff person was outstanding.

All good