The location was perfect and the lady at the front desk was friendly and helpful. The breakfast was always ready hot and the dining area was clean and well stocked .

The rooms smelled really bad , there was mildew on the comforter which is what the rooms smelled of . The kids were looking forward to the pool as advertised. The pool was unusable it was full of algae and smelled like a pond .

Clean room

Good service

welcoming and very clean

comfortable location

The entire room (sheets and pillowcases) smelled like cigarettes

We messed up booking but the lady at front desk was super nice

Room was clean, and had decent Wi-Fi. Beds were roomy and reasonably comfortable.

The manager didn’t seem to be the fact that the remote control didn’t work properly and that the air conditioner wasn’t properly cooling. Her comment was that she had never heard of the fact that the remote kept giving the message that it needed to be programmed and to contact the front desk. I told her we could operate the LG TV manually. She also didn’t offer ideas as to why the A/C wasn’t properly cooling—temp outside was mid 80’s and 90+% humidity. The fan worked okay but the air inside was muggy—probably needed a Freon boost. The room refrigerator wouldn’t freeze the cold pack put in the top freezer section but did have frost on the inside. I didn’t mention that to her since she wasn’t helpful about the other issues. Luckily I took a shower in the evening when there was still hot water—wife waited until morning and had a problem getting the water to get warm enough even on max. We also didn’t mention the scarcity of hot water to her.

Great bed, very quiet. Only the office faces the highway.

Could have been cleaner.

Friendliness of staff

The Breakfast was horrible, service for breakfast was bad. The beds are hard and the pillows were horrible.