The location was very convenient. It has a pool. It was in a safe location. The breakfast was very good.

Might have been a better experience if not for the heat wave during our stay. It does NOT have an air conditioner, and there are not any screens on the windows, so insects can enter the room. Also, since we slept with the windows open, we could hear the people arriving or departing the hotel.

The location, the views, big comfortable rooms, good food, friendly and helpful staff

Clean and warm it was very cold and wet in Coyhaique Most of staff helpful. Not all of them spoke English but would help with Google translate

We were overcharged each evening for our evening meal. We were charged for the wrong thing each time. The waiter blamed it on the computer system.!!

Nice staff, good breakfast

Kind of old everything. Still gym and pool close, always the same, even before COVID.

Excellent parking area, excellent location.

Ordered Lomo de la Pobre......necesita Moto Sierra para corte....no puedo comer, denasiado duro.....NO ES "LOMO". If you're going to charge that much, please serve better quality, tender meat! And then you piled up about two pounds of french fries on it.....WHY? NO one eats that many french fries! So, as before, very unhappy with the meals.

Room excellent and great breakfast!

Convenience and location is excellent.

Even though we had the extra "bolt" latch on the door, someone (female staff we assume) opened our door WITHOUT knocking after 9 PM and asked if everything is ok. WHY did this happen? PLEASE RESPECT the privacy of guests and DO NOT EVER enter the room without knocking. Anyway, WHY did she ask "is everything ok?" If everything was NOT ok, I would have called someone at the main desk. Next, serving eggs in a small bowl? I've stayed in hotels in at least 10 different countries and ALWAYS have eaten eggs on my plate....NOT in a bowl. And I like buffet breakfast, where I choose and select how many eggs I get. Instead I have to ASK for eggs, and then WAIT for them to be prepared. But overall, I still like DA hotels. I have stayed in DA hotels in Coyhaique, Santiago, and Iquique or Antofagasta.

Food was great

I needed toilet paper and had to wait until the next time to clean the room

Large indoor pool Spacious room Good Wifi Free protected parking

Quite far from city center