lovely location of property and lovely place to stay. Would very happily visit again, we had a super family holiday

We had a wonderful week at Chy an Dour last week. Charlotte's cottage is a lovely, comfortable place to stay. Its located in a private lane so close to the beach but very quiet. If you want to have a relaxing week body boarding, eating lovely food in a comfortable home I would highly recommend Charlotte's property.

We have been staying at this property since I was a child and it never disappoints! Perfect location - less than a minute to the beach! Wonderful for children and has everything you need for a wholesome family holiday. We will be back! Thanks so much!

Fabulous location, great communication with the owner who responded quickly to any queries. The property was clean and comfortable with plenty of space for 6 people. Our only criticism is that it could do with a little modernisation but overall a fabulous 2 weeks.

Perfect location for Polzeath beach-charming cottage, with lovely sun trap rear garden that is totally secluded

I’ll start with the positives. This was in a beautiful area right near the beach and nestled in between millionaires houses, but could not have been any different. The whole place was said to be renovated, but it was very tatty and with questionable DIY. No devices were pat tested. We had to use electric heaters (while also having to top up a pound a time energy meter - which of course didn’t last two mins with electric heaters). I had no choice but to email the landlord and say that it was 8C outside and asked if we were allowed to use the central heating. In that same email I listed other issues. Namely the cleanliness of the place. This was replied to with an email asking if I could let her know what needed cleaning. Where do I start? The bathrooms were filthy, shower gel streaks on the tiles, hairs stuck to the tiles and grout that one day, many years ago, was probably white. There was dust everywhere, and one cupboard was full of pillows that looked liked they were straight from a Charles Dickens novel. I also found a dried up wood louse in a baking tray when I went to cook one night. I mentioned all this and never heard back from the landlord (and even attached pics). I also said that me and my partner only stayed three (out of 7) days because it was so grubby there. There was no mention of refunds, or even an attempt to get it cleaned while we were there. To add insult in injury my parents who had originally booked the trip, paid around £1000 for the week.They couldn’t make it because of my mother’s ill health which the landlord was also told about. They are not wealthy people, so this huge outgoing was to help aid her convalescence, I’m just glad that they didn’t end up visiting. I just want to add that I’ve stayed in rented accommodation for over 10 years, in anywhere from Edinburgh to Vietnam, and this is the only negative review I’ve ever written. I do not take pleasure in writing such a review but just want to warn people before booking - unfortunately I know that people are stuck finding somewhere to holiday at the moment, so know that they won’t have much choice than to stay here. I would attach pics, but there is no option. Good luck.

Very comfortable home in a great location. Hosts were super helpful

Great little property, the location is fantastic. We had a few small maintenance issues which were resolved instantly - could not have asked for more.