We loved how friendly the staff were and our housekeeper was the best! The staff works so hard every day to keep the facilities clean. The free drinks were great and the entertainment was fun! It's beautiful!

We were hoping to enjoy authentic Mexican food as a choice on the menu but there was not many choices. So we went out most days in the town. We didn't care for the food and also couldn't get online in time for dinner reservations, so we weren't able to see what was served then. It's all inclusive and I don't agree with having to make reservations to go eat dinner. Also people hoard the chairs at the pool by leaving their towels and floaties on them first thing in the mornings regardless if they're swimming or not. We weren't able to sit at the pool under an umbrella once.. the whole time we were there.

It was the best meal. It had everything person would want

Nothing

very clean, friendly helpful staff, great animation, excellent nightly entertainment. great location

run down, first room had broken furniture

Could be coffeemakers and refrigerator in room

great location, friendly staff clean and very good food

not a thing

Everything was amazing. The food was delicious, the people was so friendly, the place was clean and neat. The location was perfect, It is close to the local areas and stores.

N/A

the property is clean and the staff is great

the bed are very uncomfortable and the good was really cold

large complex with many pools and chairs so no fighting for a spot to relax!

uncomfortable pool lounge chairs and variety and quality of the food was lacking.

Same and boring

One of the waiters was rude and ignored my husband, i think she even flip him off

The colors. cleanliness. Access to pools, oceans and bars.

The food left much to be desired. Even the Mexican food was average at best. The kids liked the desserts. All the food seemed wet - chicken, fish, pasta. everything wet. “American food” was subpar (pizza / burgers).

adaquate and there were plenty of options. Juices were great and omelettes were good. waiters were very good

replacement of fruitsand yogurts were refilled slowly if at all. Very concerned at cleanliness of serving tongs.They were the same throughout the sitting. Totally at oddswith all the other health controls.

location, AC worked.

The food was terrible. Always Cold, felt like we were being fed like pigs the entire time. No internet in rooms. Incredibly loud at night with music entertainment that seemed like it was inside your bedroom. Also, sewage water came up from the floor in my bathroom twice I just hope I don't get ecoli from this trip.

beautiful grounds and facilities, something for everyone

Like that there was an adult only pool and a variety of pools. Would of been nice if atleast one pool was heated. The food at the buffets were good. Liked all the smaller buildings and grounds. The grass areas were well taken care of but could use more care in the other areas. The beach is big and short walk down to the market and restaurants. Drinks were good.

The pool loungers were terrible. They were low to the ground and hard for people to get out of. They were also sooo uncomfortable. Guests were buying air mattresses and bringing down chair cushions to lay on. Have never had loungers like that. There was some good ones by the oceanfront that were comfortable. But was a small section with no umbrellas for shade. I’ve never been to an all inclusive that didn’t have servers at the pool. The bed was even harder than a normal Mexican bed and pillows were lumpy. I’ve always enjoyed watching the iguanas but way too many at this resort. I was sitting at the buffet restaurant and all of a sudden my leg felt like I was being wrapped in something and pain. It was an iguana. My lower leg was bleeding in 3 places and scrapes in several other places. My other leg had an indent I assume was from his tail whipping it. The waiter made me feel like it was my fault. He said you must of moved your feet and scared it. I was already sitting there for 5 minutes and was eating and not moving. I shouldn’t have to worry about not moving cause an iguana came in my table space. The waiter just left. A guy at the table next to me said you better go see the doctor. You think the waiter would of said that. The doctor cleaned it up and put antibiotics on it. He said I’ve never seen this happen before many times and apologized. I seen the guy at the next table the following day. He asked how my leg was and told me that the week before an iguana bit a woman and she needed stitches. I thought a manager or someone would check on me the next day, nope nothing. The iguanas and turtles go in the pool all the time. The workers in the morning have to remove the turtles from the pool. Enjoyed watching them from a distance before at other resorts but this was crazy. All around the pool and loungers. There was enough lounge chairs during the week but not on the weekend. Lots of room to put more but they didn’t. No side tables either

This was our first time staying at this resort. We loved the location, it was nice to be able to walk into town. The pools were great, especially enjoyed the adult pools.

There wasn’t much not to like. Excellent value for the money. Wasn’t crazy about the service at the front desk. As most people commented about having to pay for a key for the safe. Not having wifi available in the rooms was unusual.

staff was ver friendly and property was well maintained.

should have better wifi. needs fridges in rooms.

Food Sucks very low end

The beach area was great, the staff were great, we had a great view of the ocean from our room on third floor. Best of all was that you were a quick walk into the town of Buceries which had a lot of food restaurants and entertainment, art walks etc..

The room was space, a very comfy bed, two chairs and one dresser. Just two plastic chairs on the balcony, more comfy seating would of been nice.

Food was ok.

Water sports were not available.