Typical -- overcooked scrambled eggs, rolls, kiwi slices, orange-juice (not fresh)

Do you know what a "Dormer Window" is? Neither did I. A window is a window, right? FYI, a Dormer window means there is no window at all in the room. Our room at Casa Pinto was dimly lit in daytime and pitch-black (and DANGEROUS!) at night. There were only overhead lights available, and one of them was broken. No bedside lighting, no indirect lighting. My husband is asleep beside me, and I have to go to the bathroom in the night. I don't want to turn a bright light on his face, so I try to find my way in pitch-darkness. Instead of finding the bathroom, I wound up at the entrance door to the room, which woke my husband anyway. The Casa Pinto has no staff. The entire operation has one young female employee. She checks people in and out, cooks breakfast, washes dishes, and fixed the broken toilet seat in our room. I felt sorry for her. She did not speak a word of English despite the fact that half the guests were speaking English. I nicely approached her (with a cell phone translator), to explain that pitch-blackness is DANGEROUS. She cell-phone translated back to me: "You have a reduced rate because the room has no window and no view." The room cost €70, and it was worth €15. Maybe. We were traveling with a Portuguese couple who stayed at another hotel, so they got involved, translating. We filled out a complaint book. Finally, the owner of the hotel got on the phone and yelled at our Portuguese friends. Worst customer service you could ever imagine. The Casa Pinto is a non-starter. Pass.

Lovely breakfast, proper coffee. The rooms are each individually decorated and stunning. Real gem of a guest house.

Location was fantastic, very clean room

Bathroom was very small and the staff at check in were not overly friendly

What we loved most is the rooftop terrasse with an amazing panoramic view! Watching the sunset from there was a dream!

Not so great customer service, basic breakfast compared to every other B&B we went to in Portugal

Beautifully decorated and comfortable. Staff very pleasant and helpful

No natural light of note in the bedroom or bathroom. This was not clear to me when I booked online.Terribly noisy and ineffective extractor fan came on when we switched the main bathroom light on. This light is necessary to look in the mirror. This noisy fan was unacceptable and bad.

Lovely host and lovely facilities.Homely.

Location.

lovely old building with quirky decor. our bathroom was like being in a Turkish baths! lovely views from the windows and the Terrace.

it was not a problem for us but there were lots of quite narrow stairs that could be difficult for anyone with mobility issues

Adorable room in a gem of a small hotel. Excellent location, exceptional value, friendly staff. Tasty breakfast! Indoor and outdoor seating options. Creative decor in guest rooms and community rooms. Well worth a visit!!

Bed was a bit firm. No hair dryer in room. (But I’m sure would have been made available had we asked.) The room could also use a second, small trash can.