Lo atentos que estaban los empleados y muy amables y con mucha paciencia para explicarnos todo ya que no somos portugueses

No hay nada que no me haya gustado

Availability on the day I needed a room close to Casa de Musica

Bathroom excessively small...

Good location - 20min walking distance from city center; Friendly staff, 24h reception, clean, comfortable room;

Everything was fine

wifi can be better

Location is close to a fantastic market and metro station. Room was tiny; however, had a balcony, but it was not cleaned!

Breakfast was very disappointing, no eggs, no hot dishes!

Very good pice/value balance.

The staff were polite. The hotel wasn't too badly situated, albeit a little out of the centre, but long walking distance/short uber to main attractions. Check out at 12pm was useful, and hotel let us keep bags stored by reception until check in and again until we left the area

Awful bathroom, shower curtain blows towards you in an already tiny shower, so there is no room to move & the gaps caused mean the water gets all over the floor. There are very basic and old fashioned facilities, hard to regulate temperature in room. Breakfast is really not up to standard, coffee in an urn that makes everything taste odd, very little selection or quality of food available, so it doesn't feel like a bonus to have it included, better to go to the cafe next door. It didnt feel like good value for money, especially given new year rates

Close to the amazing food court at Mercado de Bom Sucesso and to the Casa da Música. Bathrooms have been updated.

There is no wifi on the top floor but they don't tell you that when you complain. Location for sightseeing is inconvenient. One hour+ walk to the Douro. You need a transit pass. Construction right next to hotel is very noisy. Towels and sheets are very limp and tired.