ההיענות המיידית של mister D והטיפול היעיל והמלא שלו בבקשותינו.

1)אין מתלים לבגדים בחדרים 2)מעמד/מתלה להנחת שמפו וסבונים באמבטיה 3)המזרונים במיטות היחיד רכים מדי והתפתח בהם שיפוע לצד אחד 4)התאורה לא מספקת

- Complimentary bottle of Freixenet upon arrival. - The location is PERFECT. It has a wonderful view from the terrace. - The kitchen and the apartment is fully equipped, including an oven, dishwasher, washing machine, dryer... Just missing some disposable kitchen towels. - Protected parking space (although tricky to open at first). - Good wifi connection. - Enough toilet paper rolls (highly appreciated). - Fluffy towels. - 2 different types of pillows (highly appreciated as usually Swiss-German-Austrian pillows are usually different and too soft). - Coffee and tea, and toiletries included.

- Bad air quality in the apartment, especially in the small room and the living room (sneezing, constant dry throat and itchiness, cough), which disturbed our rest during the night. We didn't know whether it was because of the dryness, or because we realised the next day that there was mold in some areas - Small room and the bathroom - (we didn't inspect the apartment thoroughly, but saw them in the corner. Not sure if maybe there were more spots. The host should definitely look into it and solve this issue. Mentioned it to them). I would highly recommend to avoid our mistake (we left it closed), and sleep with the window opened. - Unclear instructions (too lengthy and convoluted sometimes). - Self check-in was through keys being left in a lock (unlocked when we arrived. Opening code was set and the box was open. Maybe a mistake from the previous guests). It doesn't seem too safe. - We believe trash policy (taking it out, where to recycle, etc.) should only be applied to guests who stay longer and need to take the trash out. It is stressful to figure out for a non-Swiss person where to throw everything, especially when the check-out is at 10am and we didn't gather too much garbage (1 night). Instructions of where to find the container is also quite confusing. I understand it for longer stays, but for short stays where trash is not accumulated, given the high price per night, it should be the cleaning staff who takes it out. It added a very stressful factor given the fact that we had to deduct 30mins from our stay just to figure all this out. I would either recommend extending the check-out time, or changing the policy. - We were not allowed a later check-out due to a guest arriving. Check-in is at 16:00 and check-out at 10:00. 6h for cleaning and not taking out the trash themselves seem to be more than enough time. - Mattress was too soft for our taste. - Communication could be improved. - Netflix didn't work.

Cleanliness, location, amenities, and very helpful owner/service.

clean, comfortable and lots of space

we liked absolutely everything! beautiful location and view of the mountains with a waterfall, the house is tidy with a large terrace. Bus 141 stops near the house and will take you to the ski lift in 10 minutes. The owners of the house are very friendly and will help you with any questions. It was the best 3 days spent in Lauterbrunnen for the new year!

I didn't find any cons

amazing apartment and great location

Wonderful Property!

nice chalet