Limpeza, arrumação e café da manhã. Sempre muito cordiais. Boa localização perto do metrô e Parque Olímpico.

Alguns equipamentos como chuveiros e sauna um pouco envelhecidos e descuidados, mas funcionam.

とてもいい立地で食事をするのも便利 スタッフも親切

The gym was good, the swimming pool okay.

The staff didn't take our problems serious at all! We told them the first day the mini fridge was broken, they said they'd send someone and no one ever came. The toilet stank, which we told them. They had the nerve to tell us this was normal to them. It was like our room was a sewer how much it stank. They didn't do anything to make us comfortable. The airco was broken, they came around midnight and said it was working (which it wasn't) the weather those days were around 40°C, we woke at night to the heat. Nothing was done, once again. Some lights and switches were broken and nothing was done. No new room, no manager telling us what would happen. We paid full price for an awful stay.

Was het 2de verblijf in dit hotel en gekozen vanwege de ligging omdat het dicht bij onze familie is. Echter kies ik waarschijnlijk een volgende keer een ander hotel. Huishouding en personeel is fantastich en vriendelijk in service.

Marco Polo is een beetje verouderd, ogenschijnlijk schoon, maar schijn bedriegd. Nogmaals het personeel is fantastisch (zeker huishouding) en vriendelijk. Echter de kamer waarin wij verbleven heeft broodnodig een upgrade nodig. Tijdens douchen loopt het douchewater overal en eindigt met een natte vloer. Het tapijt te oud om nog hygienisch te noemen.

This is a large hotel relatively close to the olympic stadium. There is a tube station only 5 mins walk. The road is quite buys but I asked for the quiet room and got the room facing other side and it was nice and quiet. The reception staff and door people are extremely nice and helpful. Rooms are spacious and comfortable and there is a nice swimming pool.

In the pool you are asked to leave it about 15mins ahead of closing time, which I found strange for 5* hotel. Also the wifi wouldnt allow you to check major western news websites nor give you access to popular in Europe emails websites. It is a shame that there is no western news channel on TV.

Staff always smile and civility,especially housekeeping aunt^^

Um……I want buy a new bathrobe,but they haven’t><,hope can on next time

Easy access to metro, friendly staff

Room is a bit outdated

normal

normal