Room and staff were very helpful, they though they were under pressure due to staff shortages. coped well.

the room welcome booklet states that breakfast served till 9.30am ,we got to dinning room around 9.10am to be told breakfast finished at 9.0am. we did not see the sign on on a post, in the dinning area as we had not visited this room previously. full marks to the staff on duty and the chef as they did rustled us up something to eat. for us as we were visiting the city breakfast finishing at 9.00 am seemed a little early.

Beautiful and serene location. Staff very welcoming.

Beds were so uncomfortable. Arm chair in room had brown stains and ripped on the side. Furniture in room could do with upgrading including tv. Entrance corridors were full of dust, not good for guests with allergies.

It was a quite location

No one on reception when we arrived, the rooms were clean but very dated. The other guests were very noisy sitting outside our window until midnight with their dogs barking continuously hotel a bit tired

The only thing I liked about this place was the location of it being down a country lane away from the main road.

I didn’t like the fact that the shower was freezing cold as I had no hot water, tv didn’t work either. The bed was like sleeping on a brick and Everytime I moved I probably woke up the next room. Had to find local gym to have a warm shower No night team in place so couldn’t tell anyone till the morning about the issues. Staff member on reception after telling her about the water and tv simple said “ok I’ll check it out” no soft apology or anything. Clearly heard it all before I stay at a lot of hotels but the is the worst one in years, hands down. The picture on the website looked beautiful but in reality it’s not what you book at all. From the decor , chairs , bedding. Literally needs £250 mattress, £200 shower (and boiler to be working) some nice bedding and a £100 nice tele and it’ll be a beautiful place. Shame it’s owners or management seem to have no love for the place

We did not take breakfast

Sat nav took us at first to another hotel with a similarpost code.

off road so good for dog walking

it was fairly run down and in need of refurbishment

Not a lot

It needs updated, mattress was bad, needed replacing years ago. woke up with a bad back.

Value for money , food was excellent , two sitting rooms to relax in . Very friendly staff Rooms were pleasant tidy and clean Toiletries and linen good quality

Some general tidying up around the car park area required, pot holes on entrance road need filling (not too bad) Entrance to courtyard rooms - wood outside door needs replacing (warped) Outside paintwork needs attention All cosmetic work but would make a difference .