Great location. Good service from staff. Staff friendly. Tapas bar was excellent and the cafe lovely.

This hotel is OLD. The rooms fall way below a standard expected it was my 5th Shanghai-la I stayed in on this trip and was by far the worst standard. Carpets were filthy and dirty, they were patched in 2 places where a new piece had been cut into the carpet to repair. The fixtures and fittings are old and the rain shower in my room didn’t work for the whole time I stayed - despite reporting it. Chipped paint and tired bathroom. Room smelt of old smoke All Shangri-la hotels have the WORST hairdryers! A small thing but other hotels have an air Dyson or similar and more efficient and better, as opposed to a one fixed into the drawer like I want to steal it! Breakfast was ok. No cereal for western eaters. Stay at Marco Polo or Langham - MUCH better standard for the money.

Room was spacious, really great breakfast, superb service. Hotel was lavishly decorated for the Lunar New Year

Aircon was very loud when turned on

ロケーションが良かった。

チェックインの列が長かった。もう少しスタッフを増やし効率的に対応願いたい。

everything is excellent

staff nice, comfort stay

nothing

I specially liked the working desk in the room , this helped & motivated to work from room. Also Hotel is in great location.

Prices are still too high , Range of 300$ per night ,For such hotel it should be in range of 200$ per night.

Good location and great views from room.large comfortable room with all you need..

Comfortable room with nice harbour view

remarkable harbour view

service view and facility

quality of the room service food needs improvement and should provide us with more choices

I always choose Kowloon Shangri-La because of its spacious room. however this time the staff told me to upgrade my room but much more smaller 😌

I always choose Kowloon Shangri-La because of its spacious room. however this time the staff told me to upgrade my room but much more smaller 😌

nice large rooms, good desk and blackout curtains and gym

nothing really

A room with a view! clean and comfortable

You could keep snacks and drinks in tbe fridge, and also plates and glasses. thats basic!

great harbour view from the room. Generally nice staff. Nice tapas bar and good breakfast selection at Cafe Kool.

the Horizon Club lounge closes very early. This is not great value for customers booking Horizon Club rooms.