The rooms are dark and getting on with age

close to everything and airport

too much traffic

excellent front desk staffs and everyone else in the hotel. I wonder if this is just Vietnamese hospitality.

small crowded lift during peak hours

Loved the club lounge facilities especially the food variety available and the staffs attention to their customers 😀😀

Only thing when we were there was the swimming pool area was still under renovation but everything in our room was clean and very comfortable for a great city stay. The recommendation for the non tourist Mekong tour with cycling was an excellent choice for us.

Location was good, in front of the river.

1) We had booked a river view room and while checking-in, were told that the room is under construction and we are being 'upgraded' to a room without river view. 2) Room was quite dirty - lot of dirt and rubbish behind the sofa. 3) Power went off for few minutes and then throughout the rest of the evening and night, wi-fi was not available, 4) We had club lounge access but could not use it, since my 7 year old child was not allowed to access club lounge between 5:30pm to 8:00pm (weird rule, haven't seen this restriction in other hotels which has club lounge access).

excelent

nothing

Great staff, Attentive and welcoming.

Spacious room, great facilities

Nothing comes to mind

Best room for fireworks view on NYE. I also like there were mirrors everywhere

The curtain was too thin it was way too bright early in the morning

The property is very nice and clean.Location is excellent. Restaurant Barson at lobby serves amazing cocktails, great place to Chill.

Break fast is good, but not great.

Best view, nice room, lovely staffs, excellent breakfast

Nothing we dislike

Breakfast was real good. Hotel facilities are clean and proper.