The host could not have been more accommodating. Directions to hotel were a bit confusing, but wasn’t set up w gps yet. Lengthy ride from airport on buses, but cheap. Suggest taxi; more expensive but reasonable. Very clean and quiet, great coffee service in room. Bathroom was fine but toilet handle stopped working. Easy access to buses.Nice pubs and cafes in area; grocery close by.

What was expected.

Very friendly proprietors, excellent location for our purposes, good value for money

The location was fantastic, and it was super convenient to get around with public transit right outside. The owners are the kindest people, and they went above and beyond for us. Parking was so nice and convenient, too. We about loved our stay, and we highly recommend it. We felt at home away from home.

Nothing

Nice location with easy access to Waverley station, and the historic city centre about 20 minutes away via the numerous nearby buses. We had a quiet room and were not bothered by traffic. Rooms were clean, plenty of towels provided, and high ceilings meant they were airy. Very friendly host.

It doesn't have the latest decor, there is no common lounge area and no breakfast is provided, but actually that wasn't a problem.

Comfortable beds, daily cleaning, new coffee and tea every day, private bathroom. Host was excellent - kind and helpful.

It was a little cold in room at night, but there was a warm linen.

convenient to city center and train station quiet residential neighborhood

forgot to mention to host that hot water in bathroom sink is positioned very poorly and should be corrected

Good location, clean and with some charm.

It is pretty old and can get cold inside. No AC and I am not sure if in summer it gets hot.

location, able to park outside. family run. cleanliness, towels tea coffee. use of iron.

breakfast not included. originally booked in room at top of house and charged £50 extra to move to ground floor due to disability. No takeaways unless willing to pay for spillage. very small bathroom.

The room was comfortable and the staff were very friendly. I especially liked the tea and biscuits and kettle in the room.

The location is a little far from the centre (but reasonable considering the price). The room was a little small, but matched my expectations and the photos.

Old building with tired decor but everything worked fine and the place felt secure. It's in a desirable neighborhood, fairly quiet yet close to a great bus service. Attentive host kept everywhere very clean and supplied fresh towels etc.

Mattress was old and uncomfortable and the whole bed creaked noisily at the slightest movement, affecting our sleep throughout the stay. As main purpose of room was somewhere to sleep, this place failed so I can't recommend it.

The host was so helpful with everything. We were really impressed by his kindness. The room was very good, comfortable and clean and to an excellent location very close to the center.

Great location- it was maybe a half hour walk into the main city but still on a relatively main road. The rooms were lovely and clean with an ensuite bathroom, and the owner was lovely and always happy to help with anything we needed.

The shower was a tad small but to be honest we didn't even expect an ensuite with the price we paid, and it was really the only thing I have to complain about. Everything was great otherwise.

We really liked our room, it looked very pretty. We also got help when we needed something. The way to the city centre was kinda long, but not too long. It takes like 20-30 minutes to walk. But there are also busses.

The bed was a bit small, so my partner and I had some problems sleeping. But that’s all.

The room was clean and well-prepared daily. The proprietor was welcoming and friendly. No breakfast was offered, which was the one downside I felt, but this has been the choice of the management since the pandemic. However tea and biscuits were available in the room, as was TV.

The lack of breakfast facilities, which I feel should be included in the price.

The host was really friendly and available for all problems. It was a very nice accomodation and O wpuld recommend to anyone.

Very friendly helpful owners

Nil

This is really the first hotel I have seen that looks worse on internet pictures than in real life! I had booked this hotel only because of its first-class price and arrived without any expectations and was then so positively surprised! Sure, the rooms are old, but so clean and cozy, it is cleaned every day and coffee / tea and cookies refilled! In addition, the landlord is outstandingly nice and trying to make the stay as comfortable as possible! I have already recommended this accommodation to all my acquaintances, because I have rarely felt directly so "home" as in this accommodation! Very strong recommendation on my part!

Nothing!

Ali was very helpful and friendly, made sure I had everything I needed. Provided great advice on getting around and things to see.

Best host you can get! Beautiful room and quiet suroundings.

cheap but easily accessible by bus. host was very helpful.

no lift, only 3 flight of stairs