空間很大。也很精緻。

開Tesla 電動車去，卻只有BMW跟 Porsche 可以免費充電。 即使願意付費充電，也告知4hr要收1000元的誇張費用。擺明就是不給你使用，非常不友善。

過往入住晶英的印象中是好的, 隨著台南飯店崛起, 這次前往台南旅遊, 還是想再次體驗晶英酒店. 但此次入住感受硬體設施老化, 還有一樓公共區的化妝室及房內清潔衛生不到位, 雖能理解入住率高導致各項種種的不完善, 但旅客選擇飯店的基礎條件還是在於清潔. 僅房內浴室的蓮蓬頭出水量足, 其他部分都應該加強改善.

當入住時有房務人員走出房門會讓人很在意, 尤其入住時間規定在下午四點, 若是巡視也應該提早確認完成. 重點還是房內清潔及提供的備品. 如: 1.眼見到的物品 2.洗手台污漬/鏡面的水漬 3.沐浴用品乾澀 4.冰箱不冰 5.大小浴巾不乾爽 6.枕頭疊加二個都還很塌陷.

接待和客房服務

床枕頭有點硬！棉被會跑出棉被套！

Love the breakfast, love everything really.

Personally would prefer pillow with a bit more neck support and not just one fluffy thing that flattens out

服務人員很熱心親切 交通方便。

1)樓上走動的聲音，都聴的到。 2)門外通道，會聞到一股濃烈煙味，不舒服。 3)西式早餐➡️麫包，蛋糕不專業，有點失望。

Very clean hotel for Taiwan. Location was great.

Check-in was slow at night for 5-star property. Front desk people would rather make guests wait then stop doing what they were doing. It was quite disappointing to see the manager look at me rather then help me while I waited in line. This wouldn’t have happened at a Ritz Carlton or a Four Seasons. Also, did not have any robes in the room which is something that I expected to have for this class hotel.

Breakfast bathroom Service is awesome!

The room is a bit humid

Service 

 Insufficient hardware facilities 

Clean room, good location, good service

So far so good

Very clean and sophisticated hotel. What I liked most was that the staff members are so kind and helpful. Thank you so much.

Room it’s comfortable. We love it .and service it’s nice

No

Nice breakfast

It took more than two minutes to get hot water in the shower.

location

the presentation doesn’t go with the price

Location was within walking distance from the famous gourmet streets and also right next to a mall with convenience store nearby.

The smell of the room

Breakfast and Tepanyaki dinner were great, comfortable room, many sights in walking distance

The service is good and the receptionist is friendly. Even we asked a heat bag at 3:00am

The breakfast is unfriendly, you have to choose Chinese or West meal. It’s weird to do this choice at Taiwan, why can I eat both?

the breakfast was pretty good, the staff was decent, and the location is alright.

the room was not as clean as you’d expect it, furniture was old, the couch had stains on it, and the carpets in the corridors was not clean and had stains as well.

very clean and centralised. one of the nicest hotel we have stay in Taiwan.

Room is big. Staffs are friendly and helpful.

big room

room too dark breakfast little variety