Location - beautiful Activities available Cleanliness Daily house keeping

Ironing board need fixing or get a new one Quality of pots could be better to go with the standard of the suite.

clean neat … easy excess from parking to rooms

can do better in the beds .. not value for money .. cupboards were poor and hangers were terrible.. i paid for cheaper accommodation bit ten times better

Tennis courts, and swimming pool

Poor management of the suits, no longer good as they were whilst still managed by hotel The bed is terrible Cleaners don't do proper cleaning, some times they don't show up We were not given instructions, as to which gate to access the place , we were to run around like chicken without heads

Nothing

The fact that we were told that we will be able to braai.. Which we couldn't. Do to covid.. Where in this life? But you allowed to use the pool facilities The DSTV had limited channels The wifi is shocking, keeps telling you that it had reach capacity No where does it state you must use the shuttle or walk to where ever you want to go The parking base are used as storage facility There's no direct access to the beach. The last shuttle is at 16h30..from there what do you do? What do u do for dinner? We paid R20k for 6 nights and decided to leave after 2 nights and found alternate accommodation Will never go back!! Waste of money

Please put boards for access into different gates, it was not nice to be turned away from one gate, the instruction should be clear that people at the suites use Southgate Suite 523, the bed was not comfortable Well done on all staff , excellent customer service from Reception, cleaners and security guys.....

The bed and on the 523 suite, Please also provide dishwashing soap, and 2ply toilet paper

Room service, Gym facilities and Braai facilities no longer available - please mention this on your website in order for travellers to make informed decisions.