Had a great time with family. So much to see and do. There was an issue with the gas grill and the owners got it swapped out with a Brand new one within a couple days. Would definitely vook again..

We had a great time at the cabin. Justin was very responsive any time we had any questions. It was a little inconvenient not having a washing machine (only a dryer) so I had tons of laundry when I returned home. Thankfully we was only there 3 nights so we made it work. Thank you Justin for the great vacation and the memories made with my girls.

Upon arriving, we noticed hot tub was not heated which was pretty upsetting as that was the main reason for our cabin stay in the mountains. There is no cell service at cabin and no clear instruction to connect to WiFi in the cabin or welcome message. There was mold in the master bathroom shower and there is no washer as listed in the cabin description. My fiancé is a maintenance man and after no luck trouble shooting the hot tub with instructions listed at cabin, we drove down the mountain and called AVADA PROPERTIES(not Justin). They wanted us to do additional trouble shooting and wouldn’t tell me instructions(they HAD to message it)so we waited down the mountain until message received due to cell service. The second trouble shooting instructions were unhelpful so 3 hours of phone calls, messages and driving to cell service, a maintenance man came out to take a look. The man informed that the troubleshooting instructions given by AVADA PROPERTIES was not for the correct model hottub, the jets did not work and unfortunately the hot tub is old and takes a very long time to heat up. It’s their policy to change the water between every stay and this hot tub takes over a day to heat up? There are older reviews listed about issues with hot tub and the panels were broken off hot tub to work on it. The maintenance man convinced us to go to dinner and it should be at least heated before we return. I spoke with someone different every time I called, they wouldn't refund me.

I'll start off like this: the cabin... is BEAUTIFUL. Plenty of room for our family of 5. The pool table is great, the deck is amazing to sit and just enjoy the sounds of the mountains. Here's where the mediocre thoughtfulness comes in and I want to warn you ahead of time... First, if you have a family and you're coming for multiple days, bring toilet paper with you. They only give you one roll per bathroom, and the rolls aren't very big at all. We ran out and had to go buy some. Second, if you plan to use the fireplace, you have to bring your own firewood. Third, if you drive a good distance, and plan to recover from the car ride via the hot tub, check the hot tub when you get there, not when you're ready to get in. We had a 6-hour drive and ate supper, waited a bit and then went to get in the hot tub, and it was only 74 degrees. I bantered back and forth with the property manager for awhile about it before finally just googling how to fix it myself. So, check it when you get there so you can have it hot when you want to get in. Also, be prepared that only a few of the jets actually work as this is a very old unit. Finally, you may need to do some handyman work that you would think the cleaners would've reported to maintenance (like fixing toilet seats that are falling off), so be prepared for that. A little more foresight from management, and this would have been a 5-star review. I can overlook the hot tub, but running out of toilet paper is not fun.

My husband and I met friends at this beautiful cabin in the mountains for Christmas. We were greeted with a lovely decorated Christmas tree in the living room. The cabin was clean and well stocked. The views in our area were stunning as we were definitely on a mountain. The porch was completely covered with a splendid hot tub in the corner. It was so lovely to be able to sit outside in the hot tub without getting rained on as it did rain while we were there. The beds are King sized and plenty of room to sleep with each down stairs bedroom having its own private bathroom. Pool table was great upstairs; however, it would be nice to have pool balls that were new as the ones we played with, a couple of them had pieces missing so they didn’t roll well to the pockets. I think the only down side of our stay was that the kitchen was only stocked for 4 people. For us that worked fine but if we were to have had the number of people this cabin is capable of housing, there would not have been enough dishes for everyone to side down and eat together. The air return in the living room under the side table needed to be taken off and cleaned and it was very dirty and the lip under the toilet seats was not being cleaned very well. Others than those things, I would highly recommend this charming cabin in the mountains as a great get away from the hussle and bussle of life as it was a truly quiet and beautiful viewed stay in the mountains of Tennessee! Thank you, Justin!!!

We came up for a travel ball tournament with our daughter, and it was a great location to the Sevierville Convention Center. The cabin was nice and up to date with plenty of space and beds for our family. Justin was great with very quick communication.

If half-stars were a possibility for the overall rating I would give closer to 4.5 stars. But the lack of communication regarding the situation with the washer being broken, and the fact that adjustments weren't made to the number of towels available for use was the deciding factor on giving a 4 star rating overall. Positives - very clean, very spacious, loved the extra space available in the loft, easy-to-use hot tub, owner response time to questions were quick Negatives - pre-trip communications (specifically the lack of notification of washing machine issues), lack of towels available, mattresses were extremely uncomfortable (the worst of any vrbo I have stayed at), pillow quality very poor (so thin two pillows could fit into one pillowcase) There were no instructions for how to leave the place when we checked out. I would recommend preparing check-out instructions on where to put used linens, etc. We pride ourselves on being good guests, so we hope we left things as expected. Overall we had a nice time, and again the cleanliness and condition of the cabin is to be commended.

We had a great stay at Justin’s place! It’s beautiful, was the perfect size for our two families, and super clean. Well-equipped kitchen, so we were able to make our whole Thanksgiving dinner there. Only issue was lack of washing machine and the fact that it wasn’t disclosed in advance (so we had one towel per guest for 5 days and no way to wash them). We would have packed differently had we known. However, communication about this issue during the week with Justin was excellent, so I’m still giving 5 stars! We hope to stay there again!