This is NOT a review for Bursar Street. Read on to find out more The Gladson Guest House is situated on a roundabout on a very busy road on the outskirts of Cleethorpes town It was clean, the property inside was quiet.

THE 7* RATING ON THIS REVIEW IS NOT FOR BURSAR HOUSE. Bursar Street cancelled on the day of my booking and placed us in a b&b elsewhere. The Gladson Guest House. Despite 2 messages to Bursar Street the night before and on the morning of my booking, they eventually told me that my venue was changed. All of this by email and the email looked like a template email, having read other reviews I doubt it really was due to unforeseen maintenance that my booking was altered. Whilst the new venue wasn't inconvenient for us, it may have been for someone else and so I would have expected an offer of a full refund to be made. As you were not getting what you booked and paid for. Gladson Guest House - the only thing letting this place down was the mattress. It's virtually non-existant. The cheapest mattress on the market. Springs pinging all night as you turned over. I could feel the divan base through the mattress and woke up with the most painful back ache. I felt like I'd been beaten up in my sleep

staff approachable and friendly

the steep stairs and no shower curtain slippery floor. other than that very comfortable stay

Good location, good price

No complimentary tea or coffee provision. We had to go out and buy them ourselves.

rooms was super spacious and super clean

nothing everything was amazing

Very central to all facilities and nice location

Noise coming home from night club

Near town

Easy to find

Bathroom didn't fee private, no hairdryer, because only blinds didn't keep much light out in the morning the bed was very uncomfortable.

No mirror in room, could have had some little draws or table to put your things on like drink,s phone, nowhere to put anything. Also only one pillow each, could have put spare one in room.

Good size room. Very clean

Mattress was springy and the pillows poor. The white blind doesn't stop light. Could do with a mirror in the bedroom near a socket

Location

Noise and rooms good do with an update ie bed was uncomfortable

Good kitchenette, great shower

No tea or coffee for the morning. The bed was shocking as it was full of springs sticking in our backs and the other guests were very noisy at 5am

Nothing

Paid for double room but was changed to a single the day before my arrival. Asked for the difference in price to be refunded but got no response