Very Very overpriced for what it is. Basic room and poor amenities. Housekeeping left room window open so the room was freezing when we came back to the room. There weren’t any tea bags in the room. Front desk staff were not friendly at all.

This hotel is not near the city center, but is right off a train line. Perfect for a quiet vacation and still seeing sights. It clean, has friendly staff and affordable. The only issue we had was communication. We told them we had booked to separate reservations when we arrived because we had decided to stay one night longer than our accompanying family, they waited until 7pm of the night we had made the reservation to let us know we had not booked the correct date for our additional date and that they had no rooms for the next day. I was to say the least very frustrated. Yes, it was my fault. But had someone notified me of my situation on the day we arrived 6 days earlier I could of rebooked, found another hotel, or at the very least not panicked at 7pm about where I was going to be staying for the next 24 hours. The terrible communication and lack of customer support left me with anxiety and frustration. After hours of back and forth and me finally not finding any other rooms in Dublin, apparently there was a concert happening. The hotel agreed to “let” me stay at an additional cost of over twice what I paid originally. With no other options available I paid it. Note to self, check your dates or you wind up paying over $700.00 a night for a room that is not really worth more than $200.00. It’s a tough lesson.

The staff make this hotel - all professional, yet friendly and super-helpful.

Good location but basic hotel. For example there was a bottle of opened water in the room, paint was gone from bottom of bath, lamp not working, screw holes in wall etc

The carpeting was filthy and there was no soap and the shower. Went to call down for the front desk for soap and the phone was broken. It was hot in the room and wouldn’t cool off, so we had to open the window and there was a huge construction project just outside our window. Room service was subpar at best. There has to be many better options in Dublin.

Very nice silent location next to the tram, nice helpful staff and service, good bar and restaurant. Marvellous bed and linen, have never slept better in a hotel.

This hotel is very close to public transportation, has a great restaurant in house, is clean and has a great front desk staff. I would definitely stay here again.

The hotel was ideally located and the restaurant and lobby area were lovely and well furnished. Staff were very friendly. Room was spacious, comfortable and quiet. The bathroom however, was quite dated for a more upmarket hotel. The bath was peeling and the shower had little pressure. It barely reached over the taps and wasn’t easy to adjust. The shower curtain also appeared very old.