Very comfortable stay with accommodating staff. Enjoyed time by the pool and rooftop. Breakfast was good. Clean rooms are comfortable could use a little more sweeping and vacuuming in hallways. Otherwise great. Shuttle was reliable

This is one of the best holiday inn I have stayed in world wide great food and service and good bar

Personnel at reception and lounge are just excellent - friendly and helpful

I liked the centralized location. The hotel staff were amazing. The staff upfront Margaret at the reception desk is the epitome of hospitality. Margaret is a dream. I payed for two nights of dinner for two adults. I visited the restaurant the last night i stayed there unfortunately, my experience was ruined by a manager who came up to my table interrupting my experience by demanding that I pull out my phone and rate his restaurant right there in front of him. I didn't comply to his ridiculous request. I thought it was rude.

Staff are friendly and helpful, enjoyed the room service but breakfast could improve.

Our stay at holiday was good. We were in good friendly hands. The food was excellent. I will book holiday again

Though they try to clean the rooms well , but room has bad smell ( May be old carpet) , phones not working , Gym equipment broken , having net issue ….. only positive is people working who are friendly…… not at all holiday standards…. Sure will not go back to this hotel

nice

I would not chose to stay in this hotel again and would not recommend it to anyone else. On arrival at the hotel at 2pm I was informed that our room (family suite) was not ready (even though the check in time is 2), we waited 45 minutes when one of the staff said she would go and check, came back with a key card for our room, handing it to us whilst not even looking at us as she was too busy talking to someone else - so rude. When we went up there was still housekeeping staff making the bed so we had to wait outside in the corridor. When we went into the room it smelt really badly of damp - the whole hotel had this smell but this was awful. We were only staying for a short while as we had an early flight otherwise we would have moved to another hotel as there would have been no point moving to another room as we could imagine this problem to exist throughout.

Booked for 2 night to get some business taken care of, but only needed for a night hotel.com and Holiday Inn was gracious enough to refund the 2nd day thankful I am

Central of the city

very good hotel

They say breakfast is not included. It says included on my booking ??

Old furniture

Room smelled strongly of cigarettes

The staff of this hotel are friendly, the check-in is convenient, and the taste of the restaurant is very satisfying

We stayed one night, on arrival it turned out i had booked the wro g mother however i was allowed to contact hotels.com and ammend it for $10 USD. Both person on the reception desks was very helpful and accommodating. The hotel has an odd smell like roaches and or repellent. The carpets and most of the non white bedding are dated. Breakfast was Tanzanian good with a lovely selection of fruits. Overall it was convenient to stay there out of necessity if it wasn't for the smell we would've stayed one more night.

Comfortable, adequate facility with good service

It was super amazing and the staff were exceptionally friendly and helpful. The owner was equally friendly and helpful.

Cleanliness has to be improved a lot and lot. Beds are with disguisting smell

I have stayed at this property many times and I am always pleased with the friendliness and helpfulness of the staff.

In a very busy location but once inside your room you don't realise this. Fairly peaceful environments

all good

Very nice breakfast

Needs renovation, no hot water you have to run a shower for two hours to get warm water in a shower, breakfast included but was never available . Air conditioning was too noisy .Otherwise our stay was okay and staff was amazing

My stay was good and comfortable

The shower did not drain properly so I was standing in water

Rooftop restaurant and bar was a great place to eat and drink, nice bedding and pillows

Carpets dont smell well

N/A

It was suppose to no smoking hotel but on the corridor there a smell of smoke

It is close to ferry to Zanzibar, walking distance. Has nice rooftop bar. Room was fine