Clean and smart room. Convenient location. Can park on-road from 4pm to 10am (taking 2 hours free parking into account). Not good for business travellers as were unable to provide me with a valid invoice.

Good for one night, be aware there is a train station next to Hotel, not a main line but start at 5am, noisy

Where you park its a bit of a walk to the hotel. Street was dirty and sidewalk had lots of flytipped goods. The room was lovely but a bit noisy and warm. I was quite disappointed that there was no lift as i had to take my suitecase up 3 flights of stairs.

I stayed on the 3rd floor. The room looked fine, but the WiFi didn't work, the TV reception was rubbish, the squealing noise coming from the trains at the nearby station kept me awake all night. Also, on a rather sinister note there appeared to be a not so well hidden camera in the ceiling next to a light fitting 😱 I wanted to discuss with the management but there was no one on reception when I left.

Although fairly clean in the room the bathroom smelled musty and the kettle was really dirty Parking is up the street in a general car park

Very clean and modern hotel with friendly staff.

Convenient location

Me and my parther stayed there for a weekend away it served its purpose well but just a few minor things like the shower pressure is terrible takes ages to warm up and longer to was as the showers are very slow some of the fixtures in the room were not in properly fixed to the wall such as the bottom of the door frame to our bathroom other than that bed was comfy room was clean the complementary soap and shampoos were good overall okay it serves well for a weekend away

Beautiful and clean place to stay, close to train station. The staffs are very friendly. I will definitely come back.

Unusually, this hotel does not serve breakfast nor is there a car park. During a search i always tick breakfast and car parking but alas this time it failed The hotel is very nicely furnished throughout but from the outside, it looks closed as all the curtains are closed and the front door is locked. No issue with the staff or the hotel but be aware that there is no food available and there is also no lift

The staff are great room was clean Plaster on the wall was breaking off behind the heater and door has been slammed open against the wall and plaster has broken off on the corner of shower room wall apart from that was a good stay

Easy to find hotel, a nice welcome from hotel staff. Room very clean, lovely comfy bed for the price & usual tea/coffee. Used shower did take a while to get hot obviously might just be that 1 time. Overall i'd give 8/10, certainly matches more expensive in the area. Will definitely look to stay again when in the area. Short walk into Rochester & Chatham about 25min walkaway.

Welcoming staff and clean, tidy rooms renovated not long ago. Excellent value - very happy considering the price paid!

Quietness

the staff are very welcoming and bubbly people they are happy to have a good chat, the place is kept lovely and clean including the hotel rooms where there is heating a smart tv a kettle and sometimes a microwave depending what room you book, it has the essentials you will need and the beds are comfortable they leave you feeling well rested the next day, when you come in you have cups with coffee tea biscuits sugar milk and even some water! overall 10/10 stay would definitely come back again and again i recommend

Nice hotel, good family room, very helpful friendly staff, large carpark nearby. Good value for money, would definitely stay again .

I was a little worried after reading the reviews, regarding the cleanliness and quality of the rooms, and the surrounding area in terms of location. I didn't need to be though as my room (on the third floor), was really lovely and clean. Yes, the water did take a bit of time to heat up in the shower, but once it did it was absolutely fine. Be prepared for the stairs as there are no lifts, but it's a good work out though! The gentleman checking me in was really friendly, kind and professional, and also offered to carry my bag up to my room, but I was fine. Yes, the location isn't the best, however, I felt perfectly safe walking around, and it's only a 10 minute walk into rochester at most, so very convenient. Also, with regards to the train station right next to the hotel, I could hear the trains very quietly, it did not impact on my quality of sleep, and the sound proofing in my room was really good, with this particular issue that has been raised by other people. I personally would highly recommend this hotel as a great place to stay for short breaks.

Thanks

It was advertised as b&b, it was just a room with onsuite, only cleaned 1 of the 3 days booked.Reception was only manned after 11am & often no-one was there. The surrounding area was run down & a cafe for food was a good 5-10 minute walk but brilliant service with a smile and huge quantity of great food.

we were very happy with the hotel , our room was at the top it was quiet and warm and a decent size .The hotel was in 10 mins walking distance from the town ,Castle and cathedral , we came to vist the Victorian Christmas fair. The gentleman on the desk was very friendly and polite. The only down side was the surrounding area was it was dirty and rough , but we did not let this spoil our vist

Done exactly what I needed it to do. Cheap and cheerful

Amazing

Negative - check in was 3pm which is a lot later than other hotels - the room smelled like cigarettes, not sure if this was a previous visitor or from an adjacent building - the shower head hook was broken - there was a stain on the wall - the side tables was nearly hanging off their screws - tv had no aerial connection Positive - the staff were as friendly as they could be - a few minutes from the train station and just across the bridge from Rochester - best price I could find in the city

The room was clean, the bed was very comfortable and the staff were helpful.

It’s was excellent I love the room the bath everything was great I loved the tv 💯%I will come again to this hotel

A very clean, cosy and comfortable stay. Could’t fault the hotel in anyway. Would recommend it to my friends and family.

Really disappointed. I've stayed at this hotel before and really enjoyed my previous stays. I was allocated a room on the ground floor this time that smelled really dank. Internet didn't work in that room. No chair in the room nor bin. Staff, as before, very friendly and helpful.

Excellent base for travel into London and surrpunding areas. Staff polite and helpful

It certainly wasn't what I was expected. I would have cancelled the booking immediately upon arrival if I hadn't stupidly booked a non-refundable package. The 'family' room was a double with no space to swing anything. My son and were in each others way the whole time. And we had little or no space for our suitcases. I booked this room on the understanding that it had a microwave. It turns out there's a dirty dining room in the basement of the building, with a microwave and very few items of crockery. I had to ask for forks. They only had ONE available. This is NOT value for money at all! Better to sleep in your car.

The room is tidy & spacious. There's a large paid car park behind the hotel but the entrance & exit is really narrow,, not recommend for large cars. The staff is friendly & helpful.

Nice stay. I really appreciated the helpful staff

Whole experience of staying at the hotel was good and everything was in walkable distance but do bear in mind train station is just opposite of the hotel and it will be really loud during the day and night time. Overall it was great experience but because of the train noise, my girlfriend and I couldn’t sleep soundly for the first night.