We were there for a swim meet. It is walkable to the pool. The hotel is clean and neat.

Service was great...very nice person at front desk. Pool area was very cold and heater was broken. That was the down side.

Good location and very quiet.

Friendly staff, good small hotel!

Clean facility and efficient check-in and check-out

Clean, quiet, comfortable, close to everything

This hotel was located in a bad area of town. There was a shooting at a large store nearby the last night of our trip. We stopped for a drive-thru meal and were very stressed by the darkness of the area, street lights broken-out and the characters lurking nearby. Hotel had typical rooms and great breakfast. Reasonable price! Just be careful at night!

Nice are and location

Everything was great. Clean, good service, good breakfast with nice variety.

Great Hotel.

Liked everything

Elevator made terrible noises.

There was no hot water. The water was so cold, no one could shower and we tried multiple different times during our stay.

Clean, quiet, and modern. Spacious rooms. Friendly and available staff. Would have loved a water bottle fill station.

Easy to find, safe location, near food options and very clean.

Everything was very good with our stay. The room was clean and spacious. The bathroom was handicap accessible and the free breakfast had several options.

Great friendly staff! Clean comfortable rooms. Nice breakfast. Overall great stay

The guy working the front desk was extremely rude. My daughters entire soccer team stayed here for our tournament and we all had pizza in the main lobby. The girls had the complimentary hot chocolate after swimming. I asked if they could bring our more as there was only a few in there. He told me no. Yet more was brought out in the morning. My son and daughter wouldn’t agree to share the bed due to fighting so I called down to see 2 extra blankets could be brought up so he could sleep on one and cover up with other one. I was told I had to come down to desk to get it when I was on 3rd floor and when I came down he told me I wasn’t allowed to have two blankets.. so my son had freeze the entire night. I was very unhappy about the customer service. I have never been treated so poorly in a hotel before. At checkin I wasn’t told the time of the pool or that they had breakfast in the morning or the times. I asked what door was closest to park to from my room and he said he didn’t know.

Really nice and clean

Front desk personnel very friendly

Very friendly staff!

The hotel looked clean but the evening we arrived home on the day of check out, we got bed bug bites. We slept for one night and was in the area for a golf outing. We did not get bed bugs from golfing as the manager suggested. She refunded my stay but insisted their hotel was not to blame. Of course by the time I called her was a couple of days later as I had to get in the clinic to confirm the bites were from bed bugs. She claimed they checked the room and no bed bugs were found. Of course not! I hope they had cleaned it after I checked out that day. I never had any incident from Holiday Inn before so I always trusted my stay would be good when I book with one. Very disappointed this time. Be cautious and inspect more closely next time.

Bath towels were small and poor quality. WiFi was horrible. Room was ok, though. Breakfast area was extremely loud.

Great experience.customet service was great.

No sense of urgency from staff even when there were 6 people all waiting to check in. When entering/exiting, there was no acknowledgement from staff (hello, hi, anything). The area surrounding the hotel was not great. We ran to the grocery store across the street and an associate was telling us about an incident with a gun and something getting hit over the head bleeding. The hotel does take extra precautions, like need a key to enter after certain hours, but I would have selected another hotel had I realized.

Our stay in Brown Deer went well. The hotel is close to the school our son attends and was priced well. The area around the hotel was nice and quite as was the hotel itself. breakfast was fine but not the best I have had in a hotel.

Great front desk staff made for easy check in. Hotel was clean and in great condition.

Great staff. Generously allowed our very late check in. Always a welcoming smite. (one tiny little thing: remote would not sync with TV and buttons on TV would not change channels. Am only saying this so someone might check it out for the next person; otherwise, it was a great weekend get-a-way!!!)

Our room was a non-smoking room yet it smelled like cigarettes smoke. And there were no curtains. Also the breakfast was not good at all.

I was in Wisconsin for a family reunion. I chose this property because of the location and price. The property was clean and the staff was very professional. Checkin was a breeze.

I have stayed here for three work trips within six weeks and each time the rooms were clean, beds very supportive and comfortable, and the water pressure consistently strong. One drawback: The swimming pool is FREEZING, dreary, and appears less clean than you might wish. I never saw towels.

My car was stolen out of the parking lot. It was parked in a row of other cars in a lighten area. Still was stolen.