The hotel itself is fine, great staff, location, clean etc The bed was super stiff however, pillows not comfortable. The music playing for breakfast was so loud I could hear it in my room on the 2nd floor. Gym was useful but a bit small. Food was excellent.

Very friendly checkin at 10.30 on a Saturday night.

Quiet environment good parking. and fair price for a night with breakfast for three.

Staff are nice, location isn’t too far from town about £9 in an Uber Only real bad point is the fact the beds are like sleeping on a concrete slab

Ordinary hotel accommodation - nothing special about it, simply ok.

Enjoyed the stay would use again

Couldn't fault anything room was clean bed was comfy staff wer great food prices wer reasonable would be coming again

This hotel desperately needs cleaning and a refresh. The carpets and walls in the common areas are dirty and grubby. Staff however were very pleasant and helpful. I won't stop again until it smartens itself up.

Staff helpful and friendly. When I arrived I reported a broken door closer to my room which made it very difficult to open the door from either side. I was told it would be fixed, still broken on 14th August. This is a FIRE HAZAARD it impedes a quick exit in the case of a fire.

Great value for money clean and modernised

Very enjoyable and staff were friendly and exemplary

Average Room. No plug sockets at side of the bed. Only across the room. No aircon was roasting. No hot water coming from the shower. Just cold water.

Decent room nice bed was working Nightshift so didn’t really use any facilities. Will be booking again for work . In an industrial estate but didn’t really matter to me.

Staff were very friendly and accommodating, menu choice for a Saturday dinner was not very good lots of items from menu unavailable!

Unfortunately due to maintenance issues at Ramada Wakefield. I was asked to stay at the Ramada (Skelton Lake, Leeds). So this review is for that hotel. Its a new hotel situated in the new service area Skelton Lake. The facilities were first class as were the staff . My only criticism would be the lack of food. I checked in late hoping to get a snack which I obtained from a nearby fuel station . The only food outlet that was open after 9.30pm was McDonalds.

It was clean and tidy

I did not like anything from the kitchen. It was inedible.

It’s not the worse place I have stayed at but as an executive suite I expected more for what I paid. Outdated room with a small tv bolted to the counter so it couldn’t be moved to the centre of the bed, no shower gel/shampoo in the dispenser. Breakfast never had any pancakes or croissants available. A couple of mornings didn’t have any milk in the coffee machine for a latte and when I told a member of staff they said the milk was on the side to use. The last day of my business trip didn’t have any milk left for cereal and was told they might have more on a delivery due in the afternoon.

safe

Nice place. Good rooms. Friendly staff. Need to upgrade the TV.

Before the last day, I would've scored this hotel higher. Unfortunately, during breakfast at check out, we encountered an issue with staff. The rooms are what you would expect; not luxury, yet they do the job. The shower water pressure is good, although the bathroom was small. The mattress was too firm, but we managed to sleep. And the breakfast buffet covered the basics, yet gave you enough variety to mix it up each day. After checkout, whilst we were eating breakfast, staff started hoovering the area where we were sitting. We didn't mind this. It was more that we weren't prewarned or asked to move before she began. The day before, the staff waited for us to finish & insisted we stayed until we did. Anyway, moments later, the staff tried to hoover under us whilst we were still eating. She didn't even saying 'excuse me'; she just shoved the hoover in. Finally, she asked us to move. But her tone and attitude wasn't polite. I challenged her at this point, stating she could've asked us to move before hoovering. She countered this, which got me so wound up that I had to leave crying. It took me ages to calm down. My partner complained to reception - who could hear & see me cry - yet he didn't get an apology. They didn't even offer to speak to staff to ask them to be more courteous in future. Manners and empathy cost nothing. Our trip was was short notice to visit a dying relative. The last thing we needed was stress and upset from rude staff. We won't return & cannot recommend

While staying at Ramada we were given a room to stay in , 2 hours into the stay 2 other people came into the room. As you can imagine this took us by great shock, with confusion we asked the ladies at the door. How did they get into our room they told us they were given the card to that room & the same room to stay in. We went to the desk with a simple sorry we were told it was an error on the computer the manger told us there is nothing she can do other than apologise. We then asked for a refund as she didn’t even recommend this! We found this experience unprofessional & mortifying. We were not ensured safety. There was no Professionalism & we didn’t feel like our situation was taken seriously. We decided to leave. This was disgusting customer Service as this could have ended in many different situations. We hope before deciding to book this hotel , you can consider how unsafe this hotel is.

Good size car park. Rooms were adequate and fairly comfortable.

Good value. A little noisy, depends on which part of the hotel you are. Lots of parking. Overall, good experience.

Staff did not seem to know what was going on, was not advised on arrival that I would not be able to eat in the restaurant, did not even know which side of the hotel the rooms were so have asked for a room on the quieter side, reiterated it at check in and still ended up with a room next to the main road.

Advert shows as EV charging available on-site however on arrival i was told there are no onsite chargers which is disappointing as this was a key factor in making our decision to choose this hotel.

Mild in the shower. Bathroom door falling apart. Asked for shower gel and toilet paper on the first day . None delivered. Couldn’t have a proper shower because no shower gel.

Excellent hotel with very reasonable food prices

Always stop here

Great value large chain hotel, located alongside trading estate near M1 with plenty of on-site parking. Room was a little small but clean and had all requirements for our 1 night stay - bed a little too firm and bed sheet required re-making. Buffet breakfast had a good choice of good food, very reasonably priced for our stay (not sure if that’s always the case).

Hotel served its purpose for a one night stay whilst visiting family. Comfortable and inexpensive. In some areas it could do with attention…some areas are in need of decorating and our room door handle was in need of attention (3 screws were not tightened and you could see behind it). A slightly negative review but the stay was fine and as we were only in the room to sleep, was fine for what it was.

The rooms are very dated. The bath was in a bad way. I requested an anti slip Bath mat and didn’t get it. The beds very dangerous as they are on wheels and move too easily The beds clonk with the springs No plugs by the bed all other side of the room The hotel had very un tasteful so was awake form 1am till 4.30 with shouting screaming police and ambulance