Easy parking, clean rooms, fair price, close to freeway

The property looks decent from the outside… The buck stops there. The staff were really nice and check-in went quickly. The actual room smelled horrible and it’s the first thing that hits you. They don’t keep the windows at least cracked to get some air in there. The pillows had dust all over, the floor was not swept at all, the water in the bathroom came out cloudy and the toilet had no handle attached to it. I contacted Expedia with photos of the problems in the bathroom and they contacted the front desk. The staff refused to fix the toilet and claimed they had no more rooms. They then refused to refund me for the remaining day. Expedia expressed disappointment with the staff’s attitude so much that they paid for me to get a room at another hotel so I checked out a day early and I had to brush my teeth in the parking lot with water I had in my car because I refused to put that nasty water in my mouth or on my body.

Not a very good experience. Checking in was very slow, rooms were not very clean with rust in the bathtub. Late night slamming of doors snd people drinking in the parking lot. I would not recommend this hotel.

The hotel is very ok. It is very basic. There are very few extras, but for the price that can be expected. On my arrival, it was clean. I stayed 3 nights. Room service serviced my room with Towels, emptied the trash and a made bed after the first night. After the second night, they did nothing! No Towels, no made bed, no emptied trash. I have never stayed in a hotel with No Service. Very disappointing.

Very clean. Staff was friendly and helpful. I’m definitely staying here next time in OC.

Terrible, Noisy near the roadway; heater not working; spring mattress NOT comfortable NOT COMING BACK

A clock of any kind would have been nice.

Convenient and nice.

Kind staff. But area felt sketchy and the parking lot was full and no where nearby to park.

Straight-forward. Nothing too fancy, but SUPER convenient for what the rate is. Family-owned. The lady who helped me check-in couldn’t have been nicer. Planning on staying, again.

Nice little inn to stay, free parking and the rooms and restrooms were very clean

Raised price for wk end for this motel location is wrong

No bad to stay with kids

Check in was challenging because the clerk did not understand the use of diminutive names for example: Cathy for Catherine so gave me a hard time telling me he could refuse me because my reservation had the diminutive (I only use) while my CDL had the full birth name. When making the reservation I did not see a flag stating a fee for a second vehicle for a two person reservation. He did not want to give a key to my friend who would be arriving later from LA. He finally agreed to give my friend an envelope in which I placed the second key. He charged $15.00 for my friend to park. We went out early morning for stargazing, I noticed more than 12 open parking spots. There was popcorn and other small debris on the floor when I entered the room. The coffee maker did not work. Positives were good location for access to Black Star Canyon and the water pressure in the shower was good. If one person just needs a place to stop for the night en route elsewhere this is fine, for two or more people looking for a leisure place to meet and visit this isn't th eplace.

Located near our venue and the room was clean and fully stocked.

Really good for the amount of money I paid.

I have stayed at this locations several times over the years. the room size was good but I noticed this time not many accessible wall electric plugs. I would suggest to the staff or owners a few things. 1) when they provide the internet codes be preprinted on paper rather than handwritten so it would be easier for the customer would not have to guess if the clerk meant UPPER CASE or lower case or combination. 2) I remember from staying there the the card keys were not the typical card keys and remembered they should be returned to the front desk. When I left on Tuesday morning the office was still closed and there night window was there but really no place to leave the key. So I used the night window and pushed through till is was safely out of reach of anyone from the customer side from grabbing. But suggest something easier to leave these cards at front or suggest the key be left in the room.

NA

Its a clean older (~mid 70's design) facility. No bells or whistles, just a reasonable rate.

The basics are covered, the facility is a little run down but the staff were wonderful. If they would only find a way to keep the homeless off the premises during the night.

Very kind staff. Good location.

Someone was trying to break into my room before sunlight. I called Hotel from my room, shaking with fear, and told them I was scared someone is breaking in. They said, "There is nothing I can do!" They said, "You scary, call police" DO NOT STAY HERE! They won't help you when you need help. The room had old sheets, food left on the bedspread, mold on the shower head and in the shower. Disgusting. Not Safe.

Could use a little more upkeep to room.

It was close to the airport

I came in around 2am. My mom was in the hospital. I paid Expedia. I had to pay them also. Tv remote didn’t work. Coffee maker didn’t work. Told the man at front desk. He didn’t care at all. Never again will I stay there. Telling anyone who will listen.

The room had no remote for the TV or channel guide. I went to the front desk and asked for one which was never brought to my room. Negligable service.

But conditions

Location was good for me, price was acceptable. The only issues I had was cleanliness was questionable, and bath towels were old and worn thin as well as the bed pillows and sheet.

The person checking me in was very friendly & helpful!

Run down little hotel. Nothing fancy but clean. Water pipes make loud screaming noises when first turned on. My spouse took a shower when we got in at 1am from a long day of traveling. Within 30 min we get call from desk about all the noise we were making. I was sound asleep. Never even heard the phone. He was just getting out of the shower. Thanks for waking me up.

The fire alarm didn't have any guts in it and didnt work, the front door had a 3"gap in one side at the bottom, the floor was very uneven, when you walked out the door the ground was saggy from the air-conditioner water running off onto it and we arrived a little over an hour early to get ready for a funeral and the were going to charge us $25 more to chec in even though the room was ready - this was a horrible hotel and not worth the $150 we had to pay - the reviews and the pictures didn't prepare us for what we had to stay in

Nice location. Rooms were clean and had everything needed. Easy check in and out, ataff was friendly.