We like the hotel it’s really historic the personal it’s so nice

Top shelf

A very good check in service and a very acceptable breakfasts.

The staff was outstandingly helpful, especially Erandi, but everyone made an extra effort.

Muy bueno

This is a pretty hotel with wonderful staff, an outstanding breakfast service and real charm. The street outside is insanely noisy however and the hotel has no air-con. So keeping windows open was a must but the traffic noise was unbearable starting at about 7 am

The hotel is beautiful. The check-in very easy and fast( Carmen was very helpful and friendly). The stay included breakfast and it was delicious, the servers were very attentive and friendly. I was amazed with the service.

Carlen made The check-in very easy and welcoming. The room was small, but it had everything that I needed. The building is beautiful and display a lot of art, it has a reading room and breakfast room in which the waitresses are splendidly courteous and show genuine care for guests. Overall it was a "Fantastic Experience"

All the staff was great. Breakfast was really good and very economical...will stay there again.

El personal es muy atento, especialmente Carmen en recepción. La cama es cómoda, el desayuno básico pero muy bueno.el WiFi va y viene tienes que constantemente estarte cambiando de red.La parte superior del hotel que es donde están las habitaciones da la sensación de suciedad, la alfombra en el corredor parece o la han limpiado en mucho tiempo. Y mi habitación estuvo un poco sucia.

Great staff, very helpful. Can be a noisy street but it was fine for us

Nice hotel. Great location. Off site parking and paid but the walk there is beautiful so worth it and it’s valet parking so super easy. Breakfast is good and fresh. Room is small but has everything you need.

The hotel is cozy, but the room assigned to us had no windows to the street and very hot!

Great little hotel!!! Not super fancy, but if you're looking in the price range offered at this property, you shouldn't expect it to be. While the rooms are not fancy, they are absolutely charming and very clean. Front desk and library/bar staff were friendly, helpful and attentive. Proximity to the center (Cathedral area) is very close, about a 10 minute walk. With such amazing food everywhere, you want to have at least a small walk so that you can munch as you go. I hope to return to Morelia soon and when I do, I will be staying at the Portico again. Thank you Portico staff!!

Great hotel. Free breakfast was great, and the location was great. The wifi was not great but everything else was great.

We stayed at Hotel Portico Cultural for 6 nights while exploring my husband's home town of Morelia and the surrounding towns. The hotel is in a repurposed colonial-era building that is beautifully redone. The room was adequate, the bed comfortable and the shower was large with lots of hot water. The storage space for our belongings was the only downside of the room, there was only a small open cabinet with a rod and 2 small shelves. Since we were in Mexico for a longer time than our stay at the hotel, it was inadequate to store all our clothing and accessories not to mention our souvenirs. The staff was warm, kind, considerate, and prompt to attend to any need or inquiry. The breakfasts were superb with fresh juice, fresh fruit and eggs with beans and chilaquiles. and served by very friendly and efficient staff. The hotel's location was excellent, one block from the aqueducto and the Callejon de Romance, and a few easy walking blocks from the Catedral and Centro Historico. The free, secure, underground parking was a big plus, as we had a rental car. It was located a short block away from the hotel, but there was temporary parking right outside the hotel to load/unload luggage. Although we did not attend, we saw over a dozen or so people gathered on Thursday night for the conversation group. They appeared to be engaged in lively discussion. We would definitely recommend the Hotel Portico Cultural to any travelers to Morelia!

Room needs more electrical outlets. Coffeemaker is dreadful. I had to run the coffee through the coffeemaker twice. The first time it came out looking like light tea. Bed springs squeaked. Not bad, but it should not squeak at all. Breakfast was included in the price, but due to the following morning being Christmas, the restaurant was closed. Instead, they gave guests a bag lunch, which would not have been so bad if the hotel had made even the most minimum of effort. There was a sandwich, which literally consisted of two slices of white bread and one thin slice of ham. That's it! There was "juice," which was a small box of sugar water with juice flavor, something intended for children. There was a small box of cereal and a box of milk that was not even cold. Tepid milk! And a package of kiddie cookies. This substitute for breakfast would have been acceptable if the hotel had made even a slight effort to offer something appealing. But they did not.

We loved this place. Welcoming staff, good full breakfast included in the attached cafe/bookstore. Original local art on all the walls and an art gallery in the hotel. Good hot showers, comfortable bed, great location to walk to the main tourist sites.

This is a very stylish hotel with local artwork throughout the building and in all the rooms. The room came with parking (valet, in a garage about two blocks away), filling daily breakfast, and drink vouchers for the cafe. We were originally in an interior room with a very tiny window, but the hotel was able to move us to a larger room with a big window on the street. Comfy beds; great stay overall.

This is my second time staying in this lovely converted mansion. The two bed room is very spacious, the one I chose facing outside had windows on two sides and lovely light. The art work in the room has been changed since my last visit, there is also a small gallery in the lobby area. Beds are extremely comfortable, staff is lovely and there is an included cooked to order breakfast. Bathroom is modern and has plenty of hot water. Close walking distance to all the main sights in the centro historico. Morelia is so beautiful.

This is my second time staying in this lovely converted mansion. The two bed room is very spacious, the one I chose facing outside had windows on two sides and lovely light. The art work in the room has been changed since my last visit, there is also a small gallery in the lobby area. Beds are extremely comfortable, staff is lovely and there is an included cooked to order breakfast. Bathroom is modern and has plenty of hot water. Close walking distance to all the main sights in the centro historico. Morelia is so beautiful.

We stayed two nights at the Portico Hotel and liked it so much that we booked another night on our way back through Morelia. It was New Year's Eve and the Hotel had been booked by a private party. There was so much noise (kids screaming and running up and down the hallways, party horns, loud music, etc.) that we didn't sleep at all. I complained to the front desk and he spoke with them but the "merry making" continued well into the middle of the night. I don't have a problem with people celebrating NY's Eve but a Hotel shouldn't put the needs of a private party over those of its other guests. Perhaps we were the only other guests and they just didn't care. As a result, very disappointed.

Loved this beautiful, well located hotel. The included breakfast was good (you had the choice of what to order) and they even brought it to our room on Sunday morning, as the restaurant is closed that day. I highly recommend this hotel.

This hotel was a bit farther from the central part of downtown than I had anticipated, but that's my fault since I could have looked at a map. The rooms were not as nice as I'd imagined, but they were fine and the desk staff was helpful when I wanted to move from what was a large but noisy room to a smaller, quieter room.The cleaning staff was also very responsive to any request. I think my overall impression is fine. No great shakes, but certainly not the least attractive hotel I've ever stayed in. It really is a three star as indicated.