Staff (5*), Hotel (3.5*), Meals (2*) Negative start, we booked a superior double and we got a single with a small double against the wall (2nd person crawls on the bed), 1 side table, 1 coffee ☕ confirmed it was a single. Positive, Robert arranged an upgrade (extra cost). Appreciated upgrade but disappointed with the original room allocation. The staff were awesome (Stella, Joanna, Nassos and Djemalie Facilities as expected, communal toilets clean, bar was on occasion busy and pool loungers were usually booked by 10am (European guests booking loungers before breakfast😒😒). General: Loads of shops and restaurants close by and Malia strip is walkable. Sunsets on the beach are worth the evening walk. A few noisy or inconsiderate male guests but they calmed down when no one paid attention. If meals were improved this is a hotel I would revisit. Con: Meals were just ok 🙁 There's a selection and meal theme varied but nothing made you feel like having seconds. Some days it was difficult to find something you wanted to eat. We ate lunch out most days in small village taverns and that was 😋 Breakfast varied but fried eggs are not served daily, when they were they were slow cooked in oil not fried As with most buffets people waste a lot of food. The a la carte meal was better than buffet but again felt like it was missing something. Again the team serving were the high point, dishes were served fairly quickly and drinks topped up.

It was so lovely and one of the best hotels I’ve ever stayed at, I will absolutely be back again !!

Excellent staff and complex.

We stayed here several nights at the end of May. The hotel was busier than I expected but was well versed in handling a crowd. Check in was fast and simple and a staff member helped carry our luggage and show us our room. We used the soaking tub every night and loved it! The bed was super comfortable and our balcony was a good size to sit and relax on. There was a huge selection of food at each meal, so you are sure to find something you like plus the menu changed daily so it wasn't repetitive. All the staff were very friendly and helpful. The hotel is in a great location- only a short walk to the beach and to supermarkets and shops.

very good staff and premsies well maintaned pleasant staff and acoomodation was well looked afterdinning area satff very polite and friendlyNight dance and entertainment very good

very good staff and premsies well maintaned pleasant staff and acoomodation was well looked after dinning area satff very polite and friendly Night dance and entertainment very good

Absolutely brilliant hotel. Staff very friendly always there to help.

Everything was good and nice from hotel location, service and facilities.