Lovely staff and welcome. Stunning views of grand Bornand. Apartment clean. Well presented. Was unusually hot so would have benefitted this time with air conditioning. Pool and spa excellent. Massage excellent too. Could have done with a mid-week cleaning service (even if for an additional price). Car park excellent. Check-out was a little stressful especially given the kitchen cleaning requirement, which I think should not be a guest requirement. Suggestions would be a little shuttle for those less able down the hill at particular times. Potentially a food corner for unused, unopened food that could be repurposed by staff or guests.