Very nice hotel and good service

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Good location, nice decor. There isn’t a clear sign of getting to the hotel parking by car so we had to drive around the building. Bathroom sink was blocked. We called reception in the evening and been told they would send someone in 10 mins. Nobody turned up until we checked out the next day.

This hotel is a scam for the summer months. They say they have air conditioning but they only run it when they see fit. We visited in May when outside temperatures were around 30 C and the inside temperature was 28 C (!). It was unbearable. When we first realized the A/C wasn't working (after waking up in a sweat), we called down to the front desk to see about getting a different room, only to be told the A/C wasn't "on this time of year". So we asked if we could open our SINGLE locked window and told "no". We were miserable and couldn't sleep at all the whole night. It was awful. To make everything worse though, Hotels.com, of which I've been a member for almost 12 years, did absolutely nothing to resolve this. Not a thing. After waiting on hold for 45 minutes and speaking with two separate people, I was just told over and over how this wasn't Hotels.com's "responsibility". But, the fact of the matter is Hotels.com is clearly not vetting their hotels whatsoever, because we specifically filtered for hotels with A/C, which caused this one to come up - but, if Hotels.com bothered to actually vet with the hotels that their A/Cs are USABLE, they would have realized that this hotel has no right to list A/C as an ameninty. The only saving grace of this situation was the kind frontdesk team, whom I do not fault for the failings of the hotel at which they work. The hotel itself and Hotels.com however, behaved atrociously and absolutely let me down.

Sehr schönes hotel, super Personal, super Service. Alles tip top.

Friendly staff. Especially breakfast wel organized.

I stayed in 2015 at this hotel and everything was fine, but this time...... The staff from the hotel was very friendly, but the problem was with the room. I experience a noise thet can't be stopped from the AC all the night, and this was a nightmare for me. Secondly is about the breakfast. In this pandemic period the breakfast is a challenge for all. The boiled egg's was not good at all.

Very clean and modern. Extremely helpful and accommodating staff. Would highly recommended and return.

The location is ok, walkable to the main city area. On-site parking rate (per night) was fair and allowed for multiple entries/exits. Breakfast was only ok. Room comfort pretty ok. However, the design and layout of the toilet was terrible. It was tiny with an awkward door swinging position. The basin/mirror position was also awkward. The worst of all was the transparent acrylic piece sticking out of the wall that you can place your toothbrush, cups, etc, and the corners on the acrylic are not buffed/smoothened. I got a huge deep cut on my arm by the very sharp edge. Please be careful.

Arrived rather late, but had excellent service from reception. No issues with room or breakfast. The walk from the train station felt much further than quoted.

The best stay we have had on our trip - perfect location - staff amazing - new hotel well appointed - next to pretty park and stream - lovely shopping area over the road. Everything about our stay was top notch. 1.3 km walk from train nice and flat.

Good modern business hotel with very decent breakfast using real tableware (my gripe at express hotels in the US). Friendly staff and convenient parking.

This is a ridiculously priced property.... far better to stay elsewhere! I was caught short and had to pay the price! The staff was excellent and hotel was clean... just way over priced!

This hotel is very wonderful. I don't have anything against this hotel very nice clean and friendly.The best of all is breakfast my daughter love the full automated pancake machine she enjoyed it.

The location is good with good restaurants within walking distance. The service team was friendly. Plus parking was available though it was pay parking.

Staff is kind, and there are good restaurants around the hotel.

Great concierge, very helpful in all matters. Room was clean and breakfast way very appealing. Continental spread.

property was fine, the third bed in the room was not a bed. it was a pull out sofa bed in very poor shape, the hotel said they could do nothing about it. The Expedia listed the rate at$154.00 CAD a night. however I was charged almost $2000.00 for the sofa bed/3rd person. the agent on the told me it would be a bed. This is the 2nd time I've had a problem with Expedia that cost me $200.00. I will not use Expedia or Holiday Inn in the future. I would love hear back from Expedia.

Breakfast was superb. Hotel was clean and convenient. Shopping close by. Bathroom was small, but we made it work. Internet was good. I would recommend this hotel. Laid out about the same as in the USA.

Great hotel, great location! Very nice overnight stay. Than you 👍

Excellent hotel!

Hotel room is OK - in need of an update but I think this is planned. Biggest issue was the amount of mould in the shower seals - it was pretty bad. It just isnt nice !

Room was dirty, stains and marks all over the floor. Bathroom also not cleaned.Wi-Fi was so slow emailing was impossible. Paid £5 per day for the premium, but that was still very slow. Parking was expensive and not listed on the expedia page. Free breakfast was covered in flies and made my miss a day of work due to becoming ill.Shower had no water pressure and hardly any hot water.

Staff friendly and helpful

Generally, I have had positive experience with Holiday Inn Express when booking twin rooms. Whereas with other Expedia bookings it is not always clear if you will get a twin room or a double.Holiday is spacious and near all the key spots in Singen town. We easily found a restaurant nearby that suited our taste.The breakfast was very good at the hotel and the parking was very convenient.

Rooms are a bit small, but very clean. Bed could be more comfortable. Breakfast is nice. Parking a bit expensive. Wifi connection is cumbersome. Price was reasonable.

Great location in the city center. Nearby restaurants and lovely park to walk and enjoy.

Very nice time, helpful staff. Nothing too much trouble.

Nice Hotel, nice clean rooms. What spoiled our stay was the hotel is located next to a concert/convention type center. The parking lot the hotel said we could use had no spaces reserved for guests. On our stay a concert was going on and we had to park almost a mile away in a city lot. We booked this hotel because it said on site parking.

My family stayed there two nights. I have no idea but my family smelled something uncomfortable on the day we arrived and next day. On the leaving day, I didn't smell. I asked staff the cause of the smell but they didn't recognize. Not sure other customers felt the same or not. The cause of the smell might be a plant. Due to boiler maintenance, we could not have hot water from room shower on the first day. After reset the boiler, it came back but took a long time. I expected staff to check if we could use all room showers with hot water after maintenance. All staff were very friendly and good. They took my requests immediately and tried to fix the issues. Rooms were clean. overall, reasonable to stay.

Nice hotel and staff. Small rooms but had private baths which was a nice break! Free breakfast but parking was limited and added up. Located in a great spot for anyone hoping to see much of the Bodensee area.

Extremely satisfied to this hotel. We've been travelling for 3 weeks and this is the only hotel with airconditined in the room htat we booked. Beds are comfortable. Bathroom is clean and spacious and modernized. Free internet for people who don't have their laptop with. Buffet breakfast is great. Walking distance to the main city. Parking fee is reasonable. Employees are friendly and helpful.