It is cheap for a reason. It seem more like a center for the homeless or addicts, especially in terms of its staff. If this hostel is part of some rehabilitation program I think that's great, but if so they should probably be more open about that so that guests know what to expect from both facilities and its staff. If it's not, there's really no excuse for how bad this hostel is being run.

My bed was covered with bedbugs. Couldn’t sleep as the bedbugs keeps crawling out the moment I tried to sleep. I call this hotel from hell. Never been in this type of mess before. This experience ruined my holiday. Avoid them.

Very dirty. Bed bugs everywhere. No help from the "receptionist". No way to get back the prepaid money. I have not seen such disgusting accomodation all over world

Horrible communication Incorrect key pin to get inside

There was no receptionist, not receiving calls all night long. I couldn’t check in. Moreover, there were bed bugs in this property so I got bitten everywhere while I just waited for the check in and checking if there is an available bed at least(Just in case if I can contact and self-check in). So I stayed up all night dozing off at lobby. Even if I could check in, it wouldn’t be able to sleep anyways. It was a Sheer Horrendous night to get tortured. There were 5-6more people who came out to lobby at midnight and dawn due to bedbugs. There were checking their backpack and belongings to get rid of bedbugs. Shared Kitchen had cockroaches. Entrance was open all night without any security, so does the bedroom doors. So literally any strangers can walk in and rob, sleep, violate whatever in this property without any safety control. I also tried to keep contacting for the refund cuz there’s no difference basically - actually worse - to stay in the airport lobby and here except here I could get bitten by bedbugs with safety concerns. But the person in charge wasn’t responding, also I contacted Hotels.com customer service agent and their side called the property person in charge but also no response. Finally morning came, and people are complaining about this issue(bedbugs and safety), I am writing this review. I am so tired and I just can’t believe they received money for this.

It was full of BEDBUGS. I had to book another hostel. I want my loney back

MASSIVE bed bugs crawling around. Got bit all over. Owners are weirdos and lots of homeless coming and going on the property.

Very helpful staff