Close to our cousin’s house

Too expensive, barely no garden facilities - just dust, only one small garden table and 4 chairs (we were staying 7 people), only 4x3 plates, 6 mugs, no baking plate, not many tools for cooking, no instructions as to enter the house properly, the garbage was piling up outside, no vacant garbage container. We wrote booking.com three or four times and they sent it to their local team, but nothing happened!!!