Ok. Room had limited lake view. A bit of nickel and diming. One night free fireplace use regardless of the number of nights stayed. Ran us down to our car for the 3 cent plastic key.

Ok. Room had limited lake view. A bit of nickel and diming. One night free fireplace use regardless of the number of nights stayed. Ran us down to our car for the 3 cent plastic key.

Highly recommended, it made my stay at Bariloche wondering

Highly recommended, it made my stay at Bariloche wondering

On a beautiful part of the lake. Only 15 minutes by car or taxi to skiing. Restaurant served wonderful food. People were so nice. Hotel on a hill. So if you want the rooms with the best view, you will need to walk uphill. Staff very helpful to carry your luggage.

On a beautiful part of the lake. Only 15 minutes by car or taxi to skiing. Restaurant served wonderful food. People were so nice. Hotel on a hill. So if you want the rooms with the best view, you will need to walk uphill. Staff very helpful to carry your luggage.

Great place

Great place

We really enjoyed our stay here! We took advantage of the spa and the restaurant, eating lunch and dinner on site once and spending time in the hot (warm) tub and getting massages. It was all really fantastic. Literally the only negative I can say is that spa facilities seem a bit worn down and like they need to be updated, particularly the hot tub that was not really hot.

We really enjoyed our stay here! We took advantage of the spa and the restaurant, eating lunch and dinner on site once and spending time in the hot (warm) tub and getting massages. It was all really fantastic. Literally the only negative I can say is that spa facilities seem a bit worn down and like they need to be updated, particularly the hot tub that was not really hot.

While the junior suites have a jacuzzi in the room, it is inconvenient to climb into the jacuzzi in order to have just a shower. and the floor ends up wet and slippery.

While the junior suites have a jacuzzi in the room, it is inconvenient to climb into the jacuzzi in order to have just a shower. and the floor ends up wet and slippery.

Slow check in,very slow front desk stuff

Slow check in,very slow front desk stuff

We stayed in two different areas of the property. One had elevator access which greatly assisted us, the other didn't. This makes it very difficult for older, or disabled individuals

We stayed in two different areas of the property. One had elevator access which greatly assisted us, the other didn't. This makes it very difficult for older, or disabled individuals

Very good but issue with luggage. The hotel is cabana style and transporting luggage to cabana, one luggage’s wheels were damaged.

Very good but issue with luggage. The hotel is cabana style and transporting luggage to cabana, one luggage’s wheels were damaged.

Great hotel, the best part is the view! It’s stunning! The staff is friendly and helpful, the room is pretty comfortable too, but the pool could be bigger, it’s a bit crowded, I wish the breakfast area was bigger and with more options of healthy food, and I wish they would offer late check in.

The hotel is nice and cozy, the place where the hotel is located is very nice, the hotel food is acceptable, the service in general is good, only that the room they gave us was very far from the reception and when we arrived they did not take us bags to the room and had to carry it up a steep incline.

The hotel was excellent, the front desk service communicate with you via WhatsApp if you want and you can ask and order everything from there, from table reservations at restaurants to tour bookings and changes in your requests at the hotel. Specially Mario was super helpful and willing to solve immediately every matter that we put in his hands. Breakfast was good, it had a correct selection of salty and sweet stuff. I would have liked that the personnel would be more strict with people that weren’t wearing masks. Also several cups were cracked, it’s a bit of nitpicking but a 4atras hotel cannot miss these details. The room was amazing, very spacious and clean, the view to the lake was super good and the room service excellent, they were offering chromecast devices in case you wanted to stream smth to the tv. One down side was the fridge was empty, I would guess they would refill it with whatever you ask but would have been nice to have it filled already. Also, the fridge was making a terrible noise when starting so in the middle of the night it was a bit annoying.

The hotel was excellent, the front desk service communicate with you via WhatsApp if you want and you can ask and order everything from there, from table reservations at restaurants to tour bookings and changes in your requests at the hotel. Specially Mario was super helpful and willing to solve immediately every matter that we put in his hands. Breakfast was good, it had a correct selection of salty and sweet stuff. I would have liked that the personnel would be more strict with people that weren’t wearing masks. Also several cups were cracked, it’s a bit of nitpicking but a 4atras hotel cannot miss these details. The room was amazing, very spacious and clean, the view to the lake was super good and the room service excellent, they were offering chromecast devices in case you wanted to stream smth to the tv. One down side was the fridge was empty, I would guess they would refill it with whatever you ask but would have been nice to have it filled already. Also, the fridge was making a terrible noise when starting so in the middle of the night it was a bit annoying.

Beautiful view and lovely facility. Staff was incredibly helpful and kind. Challenging steps and incline to the place where our rooms were

Beautiful view and lovely facility. Staff was incredibly helpful and kind. Challenging steps and incline to the place where our rooms were

Very kind staff, great costumer service, beautiful view

Very kind staff, great costumer service, beautiful view

Welcome was very personal - presented with an orange juice and taken to our room. The room was up the top of a steep hill with beautiful views over the lake. The staff were very friendly and willing to help with anything. The kitchen equipment was very light on with only one pot.

Welcome was very personal - presented with an orange juice and taken to our room. The room was up the top of a steep hill with beautiful views over the lake. The staff were very friendly and willing to help with anything. The kitchen equipment was very light on with only one pot.

It is a beautiful hotel and spa! We were there for a very short time (one night) and did not take full advantage of their amenities. The service was great and they provided a delicious breakfast. It is a little ways away from city center (not walkable).

It is a beautiful hotel and spa! We were there for a very short time (one night) and did not take full advantage of their amenities. The service was great and they provided a delicious breakfast. It is a little ways away from city center (not walkable).

This is a fantastic hotel—stay here! Beautiful and comfortable room with fireplace and great lake view. The room was super! The setting lovely. The breakfast excellent. The staff were wonderful. I was solo on a bicycle ride around the world but this would be great place for romance! Stay here!

This is a fantastic hotel—stay here! Beautiful and comfortable room with fireplace and great lake view. The room was super! The setting lovely. The breakfast excellent. The staff were wonderful. I was solo on a bicycle ride around the world but this would be great place for romance! Stay here!