Hotel was clean, but could definitely benefit by updating. Staff was courteous and accommodating. We’ll be back.

Hotel was clean, but could definitely benefit by updating. Staff was courteous and accommodating. We’ll be back.

Very well maintained

Very well maintained

We visit this place to go to visit the Zion park. However, we have to drive 45 min to the park. I like about this hotel that it was pet friendly, room temperature was well maintained by two mobile ac units and it was spacious. What I don’t like is it feels unsafe without cameras, feels isolated, needs deep carpet cleaning, some furniture needs to be updated, tv remote controls didn’t work well and in general improve maintenance. Staff was very friendly (we saw two) and breakfast was okay. We appreciated the cheese handmade omelettes and country potatoes. They have cereal and oatmeal, fruit, juice and coffee for $10 pp.

We visit this place to go to visit the Zion park. However, we have to drive 45 min to the park. I like about this hotel that it was pet friendly, room temperature was well maintained by two mobile ac units and it was spacious. What I don’t like is it feels unsafe without cameras, feels isolated, needs deep carpet cleaning, some furniture needs to be updated, tv remote controls didn’t work well and in general improve maintenance. Staff was very friendly (we saw two) and breakfast was okay. We appreciated the cheese handmade omelettes and country potatoes. They have cereal and oatmeal, fruit, juice and coffee for $10 pp.

Amazing views

Amazing views

Very nice room, good shower.

Very nice room, good shower.

I travel quite a bit, and this was by far the WORSE hotel experience I have ever had. After arriving exhausted, I had to wait and then say "hello" to be able to get someone to help me at front desk. The lady had me fill out a form that I have never had to do at any hotel. One of the first things it stated was that they do not give full refunds but possibly some kind of discount which raised a red flag for me. Got into the room just to find bed sheets full of hair and debris. Completely disgusted, I went downstairs to ask for clean sheets, which I then frustratingly had to place on the bed myself and STILL found hair on. Needed some ice and found the ice machine was out of order. There was carpeting on the wall which had yellow stains on it. Nightstand on my side of the bed had no lighting whatsoever and outlet was too far to be able to charge and use my phone at the same time. There were missing light bulbs above bathroom sink and bulbs that didn't work at all. Fridge(which was sitting on the floor) and microwave were both in the closet. Lastly, TV remote volume only worked when I stood up from the bed. Found out this was a very big house that was converted into a "hotel". Heed the warning, folks. Don't believe whatever "good" reviews you might read. They are all BS. This place, in my opinion, does not meet the minimum standards expected in a hotel, and I am baffled as to how they are even in business

I travel quite a bit, and this was by far the WORSE hotel experience I have ever had. After arriving exhausted, I had to wait and then say "hello" to be able to get someone to help me at front desk. The lady had me fill out a form that I have never had to do at any hotel. One of the first things it stated was that they do not give full refunds but possibly some kind of discount which raised a red flag for me. Got into the room just to find bed sheets full of hair and debris. Completely disgusted, I went downstairs to ask for clean sheets, which I then frustratingly had to place on the bed myself and STILL found hair on. Needed some ice and found the ice machine was out of order. There was carpeting on the wall which had yellow stains on it. Nightstand on my side of the bed had no lighting whatsoever and outlet was too far to be able to charge and use my phone at the same time. There were missing light bulbs above bathroom sink and bulbs that didn't work at all. Fridge(which was sitting on the floor) and microwave were both in the closet. Lastly, TV remote volume only worked when I stood up from the bed. Found out this was a very big house that was converted into a "hotel". Heed the warning, folks. Don't believe whatever "good" reviews you might read. They are all BS. This place, in my opinion, does not meet the minimum standards expected in a hotel, and I am baffled as to how they are even in business

Facility was dated and not kept up. No table in room. Had to request hangers for the closet. Hard to raise staff at desk.

Facility was dated and not kept up. No table in room. Had to request hangers for the closet. Hard to raise staff at desk.

Excellent

Excellent

Great customer service. The room was nice and comfy and it had the needed essentials to make the stay enjoyable.

Great customer service. The room was nice and comfy and it had the needed essentials to make the stay enjoyable.

There were hairs and glitter in both of our beds. The tv didn’t work a bit. Asked for new sheets and mentioned the tv, whoever was working came in to fix the tv and basically fought the whole time. they upgraded our room, the tv had one button that worked, and there were still hairs in the tub and everywhere.

There were hairs and glitter in both of our beds. The tv didn’t work a bit. Asked for new sheets and mentioned the tv, whoever was working came in to fix the tv and basically fought the whole time. they upgraded our room, the tv had one button that worked, and there were still hairs in the tub and everywhere.

The room was not clean, hairs in the bed, garbage under furniture, dusty and the toilet and tub were not clean!

The room was not clean, hairs in the bed, garbage under furniture, dusty and the toilet and tub were not clean!

Place needs a remodel carpet was nasty and looks like decades old. Would be a nice place if they at lrast put sone hard surface floors..also save some energy from the standing ac units. Very stufyy

Place needs a remodel carpet was nasty and looks like decades old. Would be a nice place if they at lrast put sone hard surface floors..also save some energy from the standing ac units. Very stufyy

The room was nice but I don’t recommend paying the extra money for breakfast they don’t have near enough to feed everyone and there was no staff around to ask for help or get more. They ran out of coffee very early and there was no one to make more. I rang the buzzer at the front desk but no one ever came to see what I needed. We ran out of toilet paper and again no one around to get more for us.

I am beyond disappointed that we drove out of our way to stay there since breakfast was included. The only thing they had was 1/4 of stale hash browns, oranges and wheat bread! NO CEREAL OR EGGS OR YOGURT! When I asked the girl at the front desk for something she did not even ask and left us standing for 20 minutes and brought out one small scrambled egg omelet for 2 people. She did not even ask what we wanted. That consumption of time and irritation set us back 40 minutes of our trail day to Zion Park. I forgot to mention she took 15-20 minuted to answer the repeated bell ring at the front desk. I was not offered a credit and I would not go back!

I am beyond disappointed that we drove out of our way to stay there since breakfast was included. The only thing they had was 1/4 of stale hash browns, oranges and wheat bread! NO CEREAL OR EGGS OR YOGURT! When I asked the girl at the front desk for something she did not even ask and left us standing for 20 minutes and brought out one small scrambled egg omelet for 2 people. She did not even ask what we wanted. That consumption of time and irritation set us back 40 minutes of our trail day to Zion Park. I forgot to mention she took 15-20 minuted to answer the repeated bell ring at the front desk. I was not offered a credit and I would not go back!

The room was nice but I don’t recommend paying the extra money for breakfast they don’t have near enough to feed everyone and there was no staff around to ask for help or get more. They ran out of coffee very early and there was no one to make more. I rang the buzzer at the front desk but no one ever came to see what I needed. We ran out of toilet paper and again no one around to get more for us.

We had to make a last minute quick trip to southern Utah. We only needed room for one night. As luck would have it, there was a baseball tournament going on and all rooms were booked except for a few that wanted $300 or more. This hotel was approximately 35 miles out of St. George but under $100. We enjoyed our stay and was surprised to find it also included a hot breakfast. We looking forward to staying again when we have more time to explore the area and zions.

We had to make a last minute quick trip to southern Utah. We only needed room for one night. As luck would have it, there was a baseball tournament going on and all rooms were booked except for a few that wanted $300 or more. This hotel was approximately 35 miles out of St. George but under $100. We enjoyed our stay and was surprised to find it also included a hot breakfast. We looking forward to staying again when we have more time to explore the area and zions.

Cleanliness was lacking! The shower drain was full of hair, the bathroom floor had public hair and the bedroom had an actual pileof poop (I think cat poop) on it. We were also charged $5 USD just for paying for our room with credit card. Breakfast was to be included, no one informed us it ended at 9am.

The Grand Canyon Family Suite was huge! Out family slept in it comfortably.