Despite being about the rattiest exterior, the room was actually clean and well appointed

An excruciatingly difficult process to check in at merely 10:30 pm. Had to call some other location, give personal and credit card info by phone and opening a lock box.

Distance to parking lot

Difficulty in understanding common spaces other than rooms, etc.

Nice people

It was very clean. The bed was comfortable. Check-in went smoothly.

Overhead light fixture was broken, but there was enough other lighting that it didn't really matter. The check-out procedure was faulty. We were supposed to put the key in a box inside the office where we checked-in, but we couldn't do that because the office was locked and there was no staff to be found when we checked out. The phone number on the email had no voicemail. We left a voicemail on their other phone number from check-in that we were leaving the key in the room, but never received a response.

comfortable bed

check in felt very sketchy

All things were there, it was the cheapest place to stay for a conference in Madison. There is a bus stop close by for getting to the city center.

Could not control central heating. Bed was too soft for my back. Did not meet any staff at reception, everything was done remotely.

Breakfast was very simple. Could have added some simple protein, peanut butter or hard boiled eggs. Otherwise it was a nice simple variety. Oatmeal, toast, english muffins, cereal/milk, apples and bananas, prepackaged donuts, granola bars and pancakes, coffee and cocoa. Next time I would bring along some nuts or peanut butter as I like to start the day with protein. This is a small older hotel near the beltline. For the price we weren't expecting much, but hotels were booked up for Homecoming weekend and we needed a place to stay. We were surprised with the room. New floors, paint, bathroom tile and shower. Very clean, but simple with no art, etc. Everything we needed. Not a fancy place but clean and great value for the money.Check in was very simple. They were able to communicate via a monitor/speaker, gave me the code to open a little locked box with the room key, and bingo we were in our room. I believe the owner/manager was in their room down the hall. Also the parking lot laid out so you can park very close to your room door.

I got the keys for my room before check-in. Went to a wedding and got to the room at 1:30am. It smelled of smoke. I couldn’t stay there. I had to leave the hotel and drive two hours. They offered me a complimentary stay at a later date but I live far away and will never go there again. I need my money back.