It was very clean, a GREAT location, very trendy!

There are no elevators, and no way to request lower floors, the instructions said call day off to request, but when I did they said none were available. There was no way to request an accessible room for someone with mobility issues. We had to walk up the 5 flights of stairs.

Det lå perfekt til alt og i et godt kvarter. Super fint hotel, dejlige værelser og det var en fin måde at dele badeværelse. Der var lydt ud til gaden men tænker det er normalt for NYC.

Ikke rigtigt noget. Måske kun at der var larm fra gaden

Das Personal war sehr freundlich

Die Treppen sind recht eng, wenn man große Koffer hat

The location was convenient and super easy to find and the access to the place was fast and efficient. It was very clean and we had what we need plus coffee ready to brew in the morning. 🔆

The space: I felt a little too tight sometimes because of the size and having My luggage on the floor but I guess that ok, New Yorkers live like that.

It was clean. Location was good. Staff was helpful, professional, and friendly.

We reserved 2 rooms for 2 adults and 3 children. They gave us 2 rooms on 2 separate floors, on opposite sides of the hotel. My husband had to sleep in a bunk bed because we were given a bunk bed room IMMEDIATELY inside the front door on ground level and we did not feel comfortable with our children sleeping in there alone. The bathroom we shared from our queen room was out of order, so we were asked to share the bathroom on another floor. We ended up using the private bathroom from our bunk bed room, but it was really cramped with the 5 of us and all of our suitcases in there. I wish the hotel would have had the forethought to put us in rooms closer, especially because the reservation was definitely made for 2 adults and 3 CHILDREN. They also started working on the out of order bathroom at 7am. The banging on the pipes was an unfortunate awakening. Because the weather was bad, there were people standing on the stoop to smoke, having lots of loud conversations right next to the room we had by the entrance. I’m not sure what the hotel could do about the rudeness of other guests, but if you plan to stay here I’d definitely try to ask for a room farther away from the front door. They also sent ELEVEN emails prior to our arrival, with check in information, which included SO MUCH information, but did NOT include key codes for our rooms. When I showed the emails to the front office staff, she seemed determined to email me the information instead of just verbally telling me the entry code. Like I was actually standing there, she was sitting there, it took like 10 or 15 minutes to get me the information via email instead of just taking literally a minute to just tell me the info. She was polite and friendly, but what’s the hesitation to just verbally communicate??

Easy to get in and get out, very good location small but enough

I missed table lamps to read at night, the wi-fi was very poor (it barely could be used to see videos or update apps) and it was difficult to know how to change toiletries.

The location was perfect for a stroll around the buzzing streets of Manhattan!

The staircase to the upper floors was narrow, so watch out bringing large luggage

The location was awesome.. right in the Chelsea area...my husband was extremely happy I picked this location... we'll definitely stay at the Chelsea Inn on the near future.

Everything was great