The coffee shop was nice and the lobby smelled really good. The decor is pretty.

The staff was rude. They all seemed to be overworked and understaffed. At check-in, I was just handed my room key. I wasn't told where the elevators were or where my room was. I wasn't told anything. It was easy to figure out, but usually, hotel staff tells you all of that. Weird. Also the parking. $30 valet or you park on the street. The front desk said they hadn't renewed their permit for street parking even though there is a sign that clearly says "hotel parking." The hotel has great potential. It's a beautiful building. They need better staff and more of them. The coffee shop, which also serves room service and full meals and bar drinks, only had 1 person working at a time. 1 person to handle the bar, make cocktails and coffees and food AND run the orders up to the rooms. No one smiles at this hotel. I see why. The valet man is the only employee I witnessed smiling the whole time. Give that man a raise. Needless to say, we won't be back. The Rennissance was far far nicer.

All good

All good

This is a beautiful hotel. The lobby is amazing, the lift is cool, and our room was spacious, comfy and gorgeous. Great heating/cooling. Comfy bed. The staff were friendly and helpful. Easy street parking near the hotel. So happy we stayed here.

Nothing.

Everything was wonderful

The hotel lobby is beautiful and our room was spacious and comfortable.

We were put by the elevator and near the vending machine so any noises in the hallway were disturbing especially after 10pm and into the early morning. The penthouse bar was not what we expected. The view and bar are very cool but my husband had two beers to select from so the local craft beers advertised were not available. The fee for valet and parking is $30 and for this we waited in a tense line for 20 minutes while blocking the street. Once we got to check in ,the front staff that assisted us was condescending and rude. She actually laughed at my husband when he had trouble with the signature pad. So don’t expect great service or support from the hotel but you will have a nice atmosphere to look at.

Historic

extremely noise in the alleys and streets at all hours of the night. Room was average at best. Hotel restaurants operate only a few days a week.

everything!

nothing

Great location, walked to restaurants and rode scooters to river. Good food, rooftop bar, and nice coffee shop.

Too cold outside.

we love historical hotels. The Mayo is an excellent choice for a stay for a concert or event at BOK center, less than 5 minute walk.

Dining choices are very limited. we utilized room service option for dinner before we went to concert. On a positive note, the food was very good, price reasonable, and service outstanding.

Beautiful hotel in good location

We booked a city view room and got a view of a roof with an Aircon unit. Receptionist attitude was disgraceful. Gave us another room with a similar view, just another floor up. ordered dinner in the bar and surprisingly turned up in takeout boxes with plastic cutlery.

the property is absolutely gorgeous. I love the pictures throughout the walls that showed all the history of the hotel. the bed was really comfortable and my whole family felt very safe. my wife and I travel a lot and the Mayo Hotel is one of the nicest boutique hotels we’ve stayed in

I wish there was a bellhop that would’ve taken our luggage upstairs

Beautiful building. Very comfortable room. Staff very helpful

Food for room service from the restaurant was not very good.

amazing historical building, staff were helpful and supportive, nice cosy rooms, location is perfect, highly recommended

none

the room was very spacious and comfortable.

we did not like being right by the elevator…. lots of noise in the hallway