L’habitació és espectacular amb l’onsen a l’aire lliure!

Tracte del personal, es notava que no els feia gràcia tenir una nena de 2 anys per allà. Hi ha molts hotels d’aquest estil que no deixen accedir criatures, pero aquest no era el cas per tant el tracte ha de ser igual de bo que amb la resta de clients.

For anyone who loves Japanese food - the set meals were marvelous! The fish was really fresh, so good. But if you are vegetarian or vegan one should make the reservation without the set meals or talk with the staff beforehand. Also one could visit the public onsen with a tattoo

it was hard to drop the temperature in the room with the air conditioner.

The location isn't too bad, as it's a 15-minute walk from Hokone-Yumoto Station. The staff is friendly as well. However, the facilities are not up to par compared to the internet photos. Especially the food, the dinner tasted like it was entirely made with bonito sauce. The rice and grilled fish were okay though. The accommodation was a Japanese-style room, but it had a slight cigarette odor. I could also hear other guests talking at night. I thought it was a ryokan with good value and nice photos on the internet, but I prefer more accurate information. I wanted a better experience, and if I had known about these aspects, I wouldn't have minded spending a bit more.

Very nice accomodation with superb private onsen. The room itself was very simple - Japanese style, but the beds and the blankets! Omg, amazing - I loved sleeping there! Convenient location within walkable distance to the Moto Hakone center. Nice staff, however, spoke english just a very little.

Outstanding experience in the middle of the nature of Hakone. Very kind and helpful staff. Great food and onsen. We highly recommend this Ryokan for an unique Japanese experience

Had a great room and the indoor and outdoor onsen were lovely and peaceful.

The hotel threw out some of our toiletries and medication.

wonderful staff and incredible food

This properly exceeded our expectations. The staff were so kind and accommodating. The rooms comfortable and generous. Modern with a 100 year old twist