Andaz Mayakoba All Inclusive
Resort in Playa del Carmen
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this resort
Set in Playa del Carmen, Andaz Mayakoba All Inclusive Package offers accommodation with 5 à la carte restaurants, free private parking, two outdoor swimming pools and a fitness centre.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Playa del Carmen
Nearby attractions
Available Rooms
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 538 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
The staff was very lovely and welcoming. Everyone was helpful and my accommodations were beautiful! I got what I needed!
The dining did not meet my expectations. I was at this resort a couple years ago, and had absolutely incredible dining experiences. I wrote an email to the manager of the food and beverage program, expressing my gratitude for how each meal made my trip even more meaningful and memorable. There used to be two options for breakfast, now there was only one and it wasn't as good, and all of the menus have been reduced significantly and limited in offerings compared to my previous visit. The food I ate was good, but nothing like the last time. Not even close.
The bikes were also in very poor shape. More often than not, they were squeaky, or the bike seat wouldn't stay in place or at the proper height, or the kick stand wouldn't work.
5.0 / 5.0
Todos
Nada
4.5 / 5.0
great facilities, staff and location
the all inclusive package was too expensive and we didn’t get a breakdown when we received the reservation confirmation, so it was an unexpected surprise when we checked out and got a much higher bill than expected - the all inclusive package is not a good idea
4.5 / 5.0
Lovely resort near Playa del Carmen.
Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
4.5 / 5.0
I loved the beach, the climatized pool, the friendliness of the staff, the food.
Everything was great.
I wished there had been bikes for small kids with two side wheels and maybe some activities, like night shows.
5.0 / 5.0
Everything!
Kindness of staff and amazing service; amazing food; cleanliness; not crowded at all; nice music at the restaurants, pools and beach; available bikes and golf carts
5.0 / 5.0
All the staff were amazing and helpful. Casa Amate and Sotavento delivered some of the best meal experiences I have had in my life! (Coming from someone who has enjoyed world class meals) the experience was beautiful all around.
Due to the covid test requirements to re-enter the US, I think it would be helpful for the staff to inform guests about the testing location and/or coordinate getting tested, upon arrival at the hotel.
*I was not informed about the test site when I checked in at the property.
5.0 / 5.0
Everything. The property was amazing and the staff was exceptional. I felt amazingly well taken care of.
4.0 / 5.0
The rooms were excellent, property was beautiful despite the huge amount of seaweed covering the entire ocean in front of their beach. Smelled was awful. Could not enjoy the beautiful beach at all.
If you are going to make it all inclusive, MAKE IT ALL INCLUSIVE! We had limited places to dine with COVID and them just reopening; but had to pay extra on almost everything on their dinner menu and premium liquor. They should of credited us the price on our ocean view room with the huge sea weed problem and smell. Not one person asked how was our stay. Service and food was hit or miss, but they had limited staff. Felt as if I was ripped off at $2,000 for 3 nights. They needed to remain closed until Sea Weed goes away or until they can be fully operational. Tried to open early with COVID and limited facilities and services, but ended up being an epic fail!
4.2 / 5.0
The view of the room is amazing, also they have a bout tour where you get to see astonishing landscapes. They also have a clean beach.
They didn't respect the all inclusive package I booked, they sent me an email saying the rate wasn't correct and it was a booking.com error. So they wanted to charge more money or cancel the nights. I refuse so at the end they respect the rate but toke out the food and beverage that were included supposed. I ended up paying more than 150usd in food. I feel cheated by both booking and the hotel. As well the service in the hotel didn't meet expectations, we were both days more than 5 hours at the pool area and not a single waiter approach to ask if we needed something.
FAQs
How much does this resort cost compared to others in Playa del Carmen?
The average price for a rental in Playa del Carmen is $129 per night. This rental is $225 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Andaz Mayakoba All Inclusive. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Andaz Mayakoba All Inclusive. Enjoy the water!
Is Andaz Mayakoba All Inclusive pet friendly?
Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Andaz Mayakoba All Inclusive?
We found 17 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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