TownePlace Suites by Marriott Ontario Chino Hills
Hotel in Chino, CA
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Set in Chino Hills, 44 km from Anaheim Convention Center, TownePlace Suites by Marriott Ontario Chino Hills offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a shared lounge.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Chino, CA
Available Rooms
King Studio with Sofa Bed
1 King • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Queen Studio with Two Queen Beds
2 Queen • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite with Sofa Bed
1 Sofa • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
One-Bedroom Queen Suite with Sofa Bed - Hearing Accessible
1 Sofa • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Studio with Two Queen Beds - Hearing Accessible
2 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
The staff! Always smiling and helpful. Same people work there as last year.
The rooms are large with a kitchen and dining table. Clean pool. Nice breakfast.
Nothing
1.0 / 10.0
DO NOT BOOK HERE.
Reserved AND PAID EXTRA for a 2 queen room. Upon arrival, at about 10:30 pm, I was given my keys and went upstairs to my room. Keys weren’t working. Kept trying to open the door for a few minutes. Not working. Went downstairs only to find out they gave me the wrong room number! I was trying to open a door to a room that was already occupied!
Once I received the keys and accessed my room, I found out that it was a king room with only 1 bed. I called the front desk immediately and was told “Room types aren’t guaranteed, but there is a pull out you can use”. I asked to speak to the manager they said no manager on site but they will be there in the morning. They offered to bring up a roll away bed but the room is so small even if they did bring one the only place to put it would be blocking the door. So we had no choice.
We pull out the pull out and it’s not a queen, not a full, but about the size of a twin bed. The kids fought ALL night. Nobody got good sleep. Morning comes around I ask to speak to the manager. I was advised that they won’t have a manager on site until noon. Checkout is at 11am. So during our entire stay there was not 1 manager on site that could help us. Not one person in the entire building that could help us.
DO NOT BOOK HERE. TAKE YOUR BUSINESS ELSEWHERE. THEY DO NOT CARE ABOUT YOUR RESERVATION AND GIVE YOU WHATEVER THEY DECIDE REGARDLESS OF WHAT YOU BOOK AND PAY FOR. NOBODY IS THERE TO HELP AND THERE IS NOTHING YOU CAN DO ABOUT IT.
10.0 / 10.0
Everything was absolutely great.
10.0 / 10.0
Everything!! The staff is always nice, the breakfast is good, rooms are cozy. Always a great time staying here
Honestly nothing
10.0 / 10.0
It was so affordable, the staff was so welcoming n nice. The rooms are so nice and good value. The location is in a nice area so much around
5.0 / 10.0
The staff was friendly
It’s unfortunate to say I was disappointed. The cleaning of the rooms were terrible. My roll away bad was filthy and the mattress has yellow stains everywhere. For the price I expected way better. The office staff was very friendly and assisted with changing my room, which again was not cleaned properly. The staff just told me they would let management know however I didn’t receive a call. Sorry to say I would not recommend nor stay here again.
10.0 / 10.0
Modern property and very clean. Check in very efficient as was check out. Did not use the breakfast option.
6.0 / 10.0
The property was close to a family reunion that we attended. The bed was very comfortable and the room was clean. The free breakfast was perfect for a hotel, free breakfast.
At check-in, the staff was having technical difficulties with their computer and the check in process took approximately 20 minutes. I had reserved a larger suite with a living room. However, the room that I reserved was not available and was given a smaller room. The night clerk suggested I speak with the supervisor in the morning at check out to adjust the price. The daytime supervisor told me there was nothing that he could do because I had reserved the room through bookings.com.
10.0 / 10.0
The hotel is spotless, the management is on-site, they were extremely accommodating when we needed to add another bed for my grandson 1 night. the free breakfast is open for 3 hours and has a delicious array of foods.
We didn’t use the pool, but it looks cleans and well maintained.
10.0 / 10.0
Great personnel and facility and restaurants in area.
The $239 daily rate and the $16 data charges per day were not as reflected on my Booking.com reservation. $239 in excess of the $139 rate Ayres Hotel had available. Ancillary charges not expected.
10.0 / 10.0
Such nice people at the front desk - friendly and helpful, really made the trip extra nice for my mom and I. And a very comfortable room.
4.0 / 10.0
The staff was amazing and very welcoming.
pillows and cover were dirty, pillows had stains of what looked like blood, very disgusting!
10.0 / 10.0
I loved the location, the staff and my room. my room was so spacious and comfortable
N/A
3.0 / 10.0
the room was nice
we didnt have cold water in the showers, we paid full price but they had problems with the water and only hot water came out. We couldnt shower after using the pool because it was to hot to shower in. We were given an im sorry about that.
10.0 / 10.0
very nice and clean. near great eateries and coffee shops.
could have been a little cheaper
9.0 / 10.0
very clean and well appointed. I left too early to partake in the breakfast but it smelled and looked far better than most hotel breakfasts of this level
No spa
6.0 / 10.0
location was great. close to shops restaurants and freeway
sofa bed most uncomfortable thing I’ve ever slept on and it was loud with people stomping upstairs and banging on walls next door
FAQs
How much does this hotel cost compared to others in Chino?
The average price for a rental in Chino is $169 per night. This rental is $64 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TownePlace Suites by Marriott Ontario Chino Hills. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TownePlace Suites by Marriott Ontario Chino Hills. Enjoy the water!
Is TownePlace Suites by Marriott Ontario Chino Hills pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at TownePlace Suites by Marriott Ontario Chino Hills?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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