The Kilverts Inn
3.5
Average(131 Reviews)Inn in Hay-on-Wye
1 full bed
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pets allowed, Internet / Wifi and more
About this inn
Set in Hay-on-Wye, 4.1 km from Clifford Castle, The Kilverts Inn offers accommodation with a garden, free private parking, a terrace and a restaurant.
Amenities
Pets allowed
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Map of Hay-on-Wye
Available Rooms
Standard Double Room
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
3 Single • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(131 Reviews)100% verified reviews
3.5
Very central to where I wanted to be - very quiet - shower good
Dust under the bed - yoghurt provided - no spoon - had to say I was vegetarian about 4 times to different members of staff - communication between them poor - I called at the beginning of the week to say I would be arriving late but again I had 3 messages wondering where I was - when I went down for breakfast greeted with you’ve got a customer - breakfast was poor quality very basic for the price - no one offered to help me bring down my bags - 3 people watched me make 2 trips
3.5
Really welcoming and friendly staff, landlady is amazing and kind, comfortable bed, rustic room, central location, just superb hospitality
N/A
3.5
Friendly staff. Good meal and quick service. Comfortable beds.
Room decor was tired and not conveniently arranged to store baggage. Bathroom mirror was missing and the shower fitting not strongly attached to the wall.
3.5
Excellent location
Very expensive but very basic place
Lots of building materials lying around outside that looked like they had been there a while and made the hotel look uncared for
3.5
Not good value. Room was clean but very tired, whole hotel is in need of renovation. Reception area chaotic!
Room was clean and breakfast was good. highlight of the stay.
3.5
Sheila and Katie were welcoming and friendly from the time when I arrived. I had a very good meal on the Friday night in the Inn (having pre-booked this), and good breakfasts. My room was comfortable and well-furnished, and very quiet despite being in a central location in Hay. I slept well and enjoyed exploring Hay, which is a very attractive town and a book-lovers' paradise.
It was all fine.
3.5
Location
Room was tired and grubby and poorly lit. In need of refurb. Bathroom very poorly lit. Beds noisy. Breakfast area was dirty.
3.5
Warm welcome, very friendly, lovely breakfast, amazing top floor room, beautiful village.
Parking could be an issue if you don't get in their private carpark.
3.5
Excellent breakfast, landlady went out of her way to make sure we were well looked after as we needed an early start.
Thank you!
3.5
Sheila is excellent.
nice breakfast. very friendly.
3.5
Location is great, right next to the great Tapas restaurant and the view from the windows was also great. Loved two little four legged rascals patrolling the place too :)
I opted for a double bed room and was given a room with two single beds and we were told there was no other rooms available, so had to join the beds and hope we won't fall into the gap at night. There were cobwebs on all the windows, the room and the bathroom were clean enough but surely it doesn't take long to inspect the cleaning and actually remove the cobwebs! Vegan breakfast consisted of beans, toast and tomatoes. Nothing else, even though the hotel was notified about my dietary requirements in advance. Price for something so basic was in my opinion way too much.
3.5
We found the Kilverts easily. They serve good cold cider.
Poor welcome. We were told before our stay that there was secure bicycle storage but this was not the case and we were told to find a place in the garden for our bikes. The room was disappointing, dirty under the bed, broken tiles in the bathroom, shower leaking, bed type made the TV difficult to see, paper leaflets stuck over window to stop lighting coming through which it did not. Grubby dinning room, terrible breakfast, poached eggs rock hard swimming in water. We ordered poached eggs on toast but told we had to make our own toast from a pile of bread that everyone else was handling!
Dirty check in area. When I complained all I got was "thanks for your feedback" I was told that the breakfast was complimentary/free!!! The very large outside area is a disgusting mess of unfinished and/or abandoned building work.
3.5
The sleep was comfortable. The location in town is good
The room was very dirty, old dust piled up everywhere, crumbs, old contact lenses etc. The toilet was not clean when we got there. Around the hotel there are things left everywhere - broken pots, chairs, random objects, everything feels like a mess. The parking situation was terrible because there were cars belonging to staff members parked inbetween parking spots, we had to sqeeze in between a trailer and another car in a tiny space. Even though we alerted the staff to the situation, nothing changed the next day, so coming out of there was an absolute nightmare.
3.5
Location, room , staff.
Nothing.
3.5
Breakfast was lovely , was able to get in room early perfect as we needed to get changed for a wedding.
The smell of the communal toilets they were really bad and this was just walking past 😬
3.5
Location and friendliness of the staff. Breakfast was nice too
Room was dirty with awful lighting. The door was difficult to lock and unlock. The staff were brilliant but run off their feet. The common areas and back garden looked tired and messy. Definitely not value for money.
3.5
nice friendly pub frequented by nice people, centrally place in Hay and with a generous car park at the back
no dislikes
3.5
Friendly staff, big comfortable room
3.5
location and the front patio. Parking was great. also the breakfast room looked newly refurbished and was very nice.
beds, toilet didn’t flush consistently. Despite it being an old building with character there was a definite need for improvement throughout. The back patio was in disarray.
3.5
Great veggie breakfast. Kind staff, large room. Fantastic location.
3.5
Excellent location with private parking. Staff were really helpful and friendly, excellent service. We had dinner and breakfast, and both were very good.
There was nothing I didn’t like.
3.5
Very expensive for what it was.
3.5
food and location
Shower bathroom
3.5
Tom, the breakfast staff and the house keeper were amazing! And the breakfast itself was really good. The beds were super comfy too.
The bar boy was extremely rude to us when we arrived, just snapping that check in wasn't open till 3 when we asked where reception was, he then went onto make jokes about us with other people at the bar and laughing when he thought we had left. Not a great first impression and after 5 hours of travelling didn't feel great at all. Saying this after speaking with Tom he was extremely apologetic on his behalf and was extremely helpful.
3.5
down to earth welcome .great sunlit location
short staffed though managed well under the circumstances
3.5
Location was very central to Hay on Wye
Staff were unfriendly and unhelpful.
3.5
Excellent location, room and staff were very friendly and welcoming.
We had a lovely stay overall.
Unfortunately the Kilvert was not available for lunch or evening meals on Monday & Tuesday and closed bar very early on both days. Opening as normal on Wednesday and must say the food was lovely.
Also the beer garden is under renovation and not usable.
FAQs
How much does this inn cost compared to others in Hay-on-Wye?
The average price for a rental in Hay-on-Wye is $134 per night. This rental is $0 above the average.
Is parking included with this inn?
Yes, parking is listed as an amenity at The Kilverts Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is The Kilverts Inn pet friendly?
Yes! This inn is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Kilverts Inn?
We found 6 amenities for this rental. This includes pets allowed, internet / wifi, parking, balcony or patio, and tv.
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