Hotel Casa de Familia de San Cristobal

Property building, Patio, Balcony/Terrace, Balcony/Terrace

4.8 / 5.0

Outstanding(239 Reviews)

Hotel in San Cristobal de Casas

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

Situated in San Cristóbal de Las Casas, 300 metres from San Cristobal Cathedral, Hotel Casa de Familia de San Cristobal features accommodation with a garden, free private parking, a terrace and a restaurant.

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Family friendly

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

25.9 mi

Parque Ecoturístico Rancho Nuevo

6 mi

Available Rooms

1 King • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Hotel Casa de Familia de San Cristobal

$$$$

4.8 / 5.0

Outstanding(239 Reviews)

Hotel in San Cristobal de Casas

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Internet / Wifi, Parking and more

About this hotel

Amenities

Internet / Wifi

Parking

Laundry

Balcony or Patio

Garden

Family friendly

Map of San Cristobal de Casas

Nearby attractions

Embarcadero Bella Cahuaré

25.9 mi

Parque Ecoturístico Rancho Nuevo

6 mi

Available Rooms

1 King • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Queen • 193 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 215 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 182 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.8 / 5.0

Outstanding(239 Reviews)

100% verified reviews

5.0 / 5.0

May 2024

Vale la pena, volvería sin duda

Está muy cerca de la catedral y de los principales corredores turísticos, cuenta con estacionamiento, las camas muy cómodas, la ropa de la cama con un olor a recién lavadas, el trato de los trabajadores muy amable, una casa con mucha historia familiar, el desayuno delicioso, si no lo incluye vale la pena tomarlo ahí, excelente relación calidad precio

Que no hay ventanas, me sentía un poco sofocada, porque la habitación se sentía un poco caliente, sin embargo nos facilitaron un ventilador y asunto solucionado

5.0 / 5.0

Feb 2024

mágico

las instalaciones y su historia

todo nos encantó

4.5 / 5.0

Jan 2024

Muy acogedor, cómodo y centrico.

Nos gustó mucho la atención del personal , las camas son muy cómodas y de igual manera la ubicación esta perfecta ya que todo esta muy cerca, muy céntrico.

5.0 / 5.0

Jan 2024

Hotel recomendadisimo

De todos los lugares donde nos hemos hospedado hay pocos que recuerde donde la atención del personal y el nivel de confort del hotel sean tan buenos. El personal es súper amable, nos recibieron y ayudaron con nuestro equipaje, el check-in fue rápido. El hotel es una vieja casa que está en condiciones impecables. Durante nuestra estancia nos permitieron desayunar en el comer de época que tienen y nos atendieron muy bien. En las habitaciones que son amplias, las camas son cómodas y los baños muy limpios y bonitos. La ubicación también es muy buena a 3 cuadras del centro.

Una de las habitaciones que nos tocó el clima no funcionaba, pero no fue problema porque no hizo tanto frio y nos dieron cobertores extra. El día que desayunamos la comida estuvo regular, pero no nos dijeron que el bufete a la mesa era tan grande (nos dijeron que para dos personas) y fue mucha, mucha, mucha comida. Su estacionamiento no es muy grande, así que nuestro coche se quedo una noche frente al hotel (cuidado con las cámaras).

4.0 / 5.0

Jan 2024

Excellent hotel but there are no bar or breakfast facilities

Courtyard ambience and Room 8 and a magnificent garden

No breakfast service and poor reception services

4.0 / 5.0

Jan 2024

Very beautiful Colonial style building but with no bar or breakfast service it let’s itself down.

Gardens and Atrium and Room 8

Noise from taxi is and local nightlife

4.5 / 5.0

Jan 2024

Exceptional buildings, staff very polite, exceptionally clean and tidy.

Large atrium and gardens

No breakfast service

4.5 / 5.0

Oct 2023

Top hotel with mini weaknesses

Everything else was absolutely perfect. Many small details. Decoration with love. Great garden. Hygienic, clean. Many small things which is paid attention and make the stay absolutely unique. Well located in the heart of the city and besides a lot od restaurants and bars. Free and safe parking space procided. Altogether an almost perfect package.

Our room was unfortunately connected to 3 or 4 other rooms without any barrier under the roof, so it was noisy. The next room belonged to the cleaning lady. Whenever she poured some water, sneezed or coughed, we heard it as if she was in the same room like us. The same with the guests who started listening to music a 4 a.m. - we could identify every song unfortunately. The breakfast came cold one day. And - a small thing - the jamon serrano was not jamon serrano. The packages is good and of great quality. Nevertheless I wanted my coffee with a little bit of milk, which was charged extra.

4.0 / 5.0

Sep 2023

Great location, friendly and helpful staff. Very affordable.

The building and interior of Collection O Casa de Familia is beautiful. Set in what was originally a large family house. It was very central with an excellent location. We could walk everywhere. It felt comfortable and clean. Staff were very friendly and helped us organise tours directly with the hotel which were amazing, affordable and went smoothly. The breakfast was excellent too.

Our rooms had no windows except a ceiling light but our blind was broken so we couldn't open it which made the room very dark. In the eaves of the room there was a void which went across the top of our bathroom and over into the storage room which 1. meant we felt we didn't have full privacy as any staff in the storage room would be able to hear us and vice versa, and 2. it meant that a lot of noise would funnel into our room from outside every night and we couldn't shut it out. Very frustrating. We also found a cockroach in our room within 30 mins of arrival.

4.5 / 5.0

Jul 2023

Superb

Great location, beautiful grounds, clean and comfortable rooms. Great bed and smooth sheets

No a/c was clearly specified and weather is usually cool, but the room was unusually warm and we were told they didn't have any fans. Took a while to get enough ventilation in the room.

5.0 / 5.0

Jul 2023

It was pleasure for us.

Located in the city center. Hospitable and very helpful staff. Very cozy and homely environment. We seemed to find ourselves with a relative of an aristocrat.

Nothing

5.0 / 5.0

Jun 2023

Beautiful small hotel

It was a beautiful hotel. The courtyard was very nice to relax. We would buy a bottle of wine and relax there in the early evening. The restaurant served a very good breakfast. The staff was super helpful. I highly recommend this place.

5.0 / 5.0

Apr 2023

Beautiful hotel in a great location

This is a beautiful hotel in the heart of San Cristobal. It is extremely comfortable, and beautifully decorated. The staff were outstanding. We only ate one meal there (breakfast) and even simple pancakes was amazing. One of the nicest little hotels I’ve stayed in.

The wifi was weak in our room. I spent time on a very comfy sofa right outside my room where the wifi was good catching up on work. We had some street noise in our room in the morning.

5.0 / 5.0

Mar 2023

Exceptional

The Hotel is absolutely beautiful..I call it elegant eclectic, as far as the decor. It is ideally located, two blocks from Main Plaza. Offers small container of Chiapan Coffee in room ( no coffee packets). On Sunday morning, I awoke to Marimba music in it's interior courtyard, comfortable bed and modern bathroom, elegant restaurant, good security..I did not want to leave.

Our standard room did not have a ceiling fan or any air circulation. Superior rooms open to the Courtyard, having a small balcony.

5.0 / 5.0

Mar 2023

Superb!

Rooms: Luxurious! We really enjoyed the coffee machine. The room was clean, the water pressure was good. Hot water arrived, but after a wait. Bathroom had working everything. We used the provided robes as we sat out on the balcony, overlooking the gardens, with a coffee. Great start to the day. Staff: The young man Victor, was so accommodating! When our room was not ready (we arrived early), he actually gave us a tour of the hotel to make the time go by. He brought us drinks to the gardens (at our cost) and then came to get us when the room was ready. Amazing treatment! Location: Unbeatable! In the middle of the historic district, just 3 blocks from the main square. Quiet even with that location! Restaurant: Apparently it is not part of the hotel, but run and managed separately. The only breakfast option is a “served buffet”. I would suggest, for people in a hurry, that the restaurant also offer an option for plated dishes. The concept is great when one is not running to catch a tour, but must be avoided if you are looking for a quick breakfast. We had one rushed breakfast and one leisurely. The leisurely was much more enjoyable. Pablo was friendly and attentive. I would also suggest having a bartender in the late afternoon/evenings so the hotel guests could enjoy the gardens before going out for dinner. All in all it was an amazing stay, one to be repeated on future trips to San Cristobal de las Casas!!

5.0 / 5.0

Feb 2023

Best place to stay in San Cristobal

Exceptional place - 5min walk to city center, extremely kind and helpful staff, most comfortable bed and best shower.

Make sure to reserve a room where you can open the window

4.0 / 5.0

Feb 2023

This is a beautiful historic property with lovely places to relax and rest. Very obliging staff.

The breakfast hour kept changing, so we did not eat breakfast there.

A consistent breakfast hour; and air conditioning.

4.0 / 5.0

Nov 2022

Beautifull place but some design points can be improve

The house is beautifully preserved

Room lamps have very low illumination . No windows can be opened Can hear neighbors rooms, all , even if the go to the bathroom

3.5 / 5.0

Sep 2022

I think there are better options than this hotel.

The bed was very comfortable

No AC and very little airflow, hot shower meant humid room

4.0 / 5.0

Sep 2022

Beautiful and can't beat the location.

Loved the location and the style of the place! Put it this way despite everything when we left and had to cancel our plans elsewhere we came back to this place. The off street parking is great.

Administration wasn't great. People just didn't seem to really know what was going on.

5.0 / 5.0

Aug 2022

Beautiful

Super sweet staff, great location.

5.0 / 5.0

Aug 2022

Exceptional

The place is amazing

4.0 / 5.0

Aug 2022

Lovely central place to stay

Feels like a five star hotel in terms of service. Beautiful historical setting.

5.0 / 5.0

Aug 2022

Exceptional

very nice place, good location, the beds are very comfortable.

5.0 / 5.0

Jul 2022

Exceptional

EVERYTHING - especially the beds!

5.0 / 5.0

Jul 2022

Excellent location, beautiful charming family hacienda renovated while carefully preserving history.

The rooms are beautiful. It feels like staying at a loving relatives home. Very comfortable beds.

The restaurant was not operating when we stayed, so we have no comments about the quality of service or food.

0.5 / 5.0

Jun 2022

Not stay by their fault and never get a refund

I reserved and saw the were accepting animals when I show up they told me they were not accepting animal. They refuse I sleep there. They told me they would refund and never got refund.

5.0 / 5.0

May 2022

Great location, serene, comfortable, lovely decor

Excellent! Kids wanted hot cakes on the menu if you were to change anythih.

4.5 / 5.0

May 2022

Superb

Very comfortable bed. Shower has hot water and good pressure. Nice hotel, good value

My room faced a clothing store which played loud music from 9am to 8pm. This was followed by music from a bar which stopped at 2am. Not forgetting the street noise. Noise issues are normal in Mexico it seems.

5.0 / 5.0

Apr 2022

Exceptional

The location is perfect to explore the central streets and the building and garden it's stunning. The room was super cleaned and great equipped. The bed is super comfortable and the bathroom is spacious. The staff was extraordinary and made us feel like home. They went above and beyond to make us feel comfortable. We would definitely come back, one of the best hotels we have stayed so far in Mexico.

5.0 / 5.0

Apr 2022

collection o casa was fantastic. the staff were very friendly and helpful, advising us into what routes to take with the

The location was excellent, the staff were super amicable, the breakfast is super good, has parking and overall very enjoyable time.

everything was perfecy

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

The average price for a rental in San Cristobal de Casas is $39 per night. This rental is $10 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Casa de Familia de San Cristobal. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel Casa de Familia de San Cristobal pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Casa de Familia de San Cristobal?

We found 7 amenities for this rental. This includes internet / wifi, parking, laundry, balcony or patio, and tv.

Explore similar vacation rentals in San Cristobal de Casas

Explore all rentals in San Cristobal de Casas

Property building, Patio, Patio, Restaurant/places to eat, Garden, Garden, Bedroom, Garden view, Garden view, Location

4.7 / 5.0

Outstanding(232 Ratings)

Casa Lum

Hotel Casa de Familia de San Cristobal

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Hotel Casa de Familia de San Cristobal

Hotel in San Cristobal de Casas

Reasons to book

About this hotel

Amenities

Map of San Cristobal de Casas

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in San Cristobal de Casas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Casa de Familia de San Cristobal pet friendly?

What amenities are available at Hotel Casa de Familia de San Cristobal?

Explore similar vacation rentals in San Cristobal de Casas

San Cristobal de Casas travel inspiration

Related vacation destinations

Keep exploring